Store Opening Coordinator

JRoss Recruiters; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail recruitment agency is seeking a Project Coordinator for their operations in Toronto, Ontario. This role involves overseeing the successful opening of new stores and renovation projects, coordinating across multiple teams, and ensuring all operational aspects are managed efficiently. The ideal candidate will have 5+ years of retail operations experience, strong organizational skills, and the ability to manage multiple projects simultaneously. This is an excellent opportunity to join a diverse and dynamic team.

Qualifications

• 5+ years of experience in retail store operations or project coordination.
• Strong background in new store openings and operational standards.
• Ability to meet deadlines and manage multiple priorities.

Responsibilities

• Coordinate activities related to new store openings and renovations.
• Lead onsite store setup and ensure operational readiness.
• Liaise with various departments for project alignment.

Skills

Retail store operations

Project coordination

Cross-functional team coordination

Problem-solving

Communication

Education

Bachelor’s degree

PMP certification

Tools

Word

Excel

Project-tracking tools

Job description

Project Coordination & Timeline Management

• Coordinate all activities related to new store openings, relocations, and renovation projects across all banners.
• Serve as the central point of contact for project schedules, ensuring milestones are communicated, tracked, and achieved.
• Support Operations with project plans, critical paths, timelines, and progress reporting.
• Ensure all pre-opening requirements - permits, signage, supplies, fixtures, equipment, staffing, IT readiness, and security are completed on schedule.

Store Readiness & Execution (Hands-On)

• Lead onsite store setup, ensuring fixtures, wall hardware, shelving, and merchandising environments are properly installed.
• Coordinate procurement and delivery of fixtures, equipment, supplies, installation components, and store setup materials.
• Oversee setup and testing of all store systems, including:
  • POS terminals and payment devices
  • Network, Wi-Fi, and communication systems
  • Security systems including alarms, cameras, DVRs, and access controls
  • Back‑office technology and system connections
• Conduct post‑opening evaluations and recommend improvements for future setups. Oversee cosmetics and finishing work including painting, lighting installation, music setup, and overall environmental standards.
• Identify, schedule, and manage trades such as handymen, painters, electricians, IT technicians, and fixture installers.
• Ensure stores are fully prepared for operations to begin merchandising and staff training.
• Troubleshoot onsite issues and resolve obstacles that could impact opening timelines.

Cross-Functional Communication

• Liaise with Construction, Facilities, Merchandising, Marketing, IT, HR, and Loss Prevention to align deliverables.
• Coordinate with mall management on access, permits, landlord requirements, and communication.
• Provide updates to District Managers, Area Managers, Store Managers, and internal support teams.
• Work with Marketing to ensure opening collateral, signage, and promotional elements are in place.

Administration & Documentation

• Maintain detailed project files, fixture logs, vendor records, issue lists, and communication notes.
• Track milestone completion and provide timely updates to stakeholder groups.
• Contribute to SOP development and continuous improvement of the store‑opening process.
• Prepare post‑opening reports and ensure learnings are captured for future openings.

Requirements

• 5+ years of experience in retail store operations, store openings, or project coordination.
• Bachelor’s degree preferred; PMP certification is considered an asset.
• Experience supporting construction or facilities‑related projects is an asset (not required).
• Strong background in new store openings, operational standards, retail execution, and systems readiness.
• Experience coordinating cross‑functional teams in a fast‑paced environment.
• Excellent organizational, communication, and problem‑solving skills.
• Ability to meet deadlines, manage multiple priorities, and work independently.
• Proficiency in Word, Excel, and project‑tracking tools.
• Ability to travel within Canada, including overnight travel when required.

Corporate Culture

This multi‑brand retailer continues to embrace diversity and supports an inclusive work environment. Working there requires real energy, commitment, flexibility, and true teamwork. Whether you’re a graduate ready to start your retail fashion career, or a professional looking for your next challenge, they offer exciting opportunities to learn, contribute and grow.

They welcome diversity and encourage all applications, including people with disabilities. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, accommodation is available on request for candidates taking part in all aspects of the selection and recruitment process.