Store Manager

TELUS; Winnipeg; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading telecommunications company is seeking a Store Manager in Winnipeg to lead and develop a high-performing team. This role emphasizes exceptional customer service and community engagement, creating a positive and dynamic environment. Key responsibilities include coaching the team, driving sales, and instilling a sense of ownership. Candidates must be self-motivated, adaptable, and passionate about retail. The role offers competitive compensation and comprehensive benefits, alongside a culture that promotes growth and recognition.

Benefits

Competitive salary and regular bonuses

Comprehensive benefits

Pension and share purchase program

Product and service discounts

Supportive company culture

Opportunities for growth and development

Community engagement initiatives

Qualifications

• Creative and trustworthy, with good judgment.
• Inspiring communication and relationship-building skills.
• Positive attitude, adapting easily to changes.
• Self-motivated and driven to succeed.
• Experience contacting customers by telephone and text.
• Detail-oriented in retail business management.
• Ability to use CRM software for tracking.
• Engaged with the community to inspire others.
• Passionate about personal and communal development.
• Focused on rallying teams to achieve goals.
• Committed to continuous improvement.

Responsibilities

• Develop and coach the team for excellent customer experience.
• Lead community involvement through events and outreach.
• Take ownership in running the store.
• Push performance in a dynamic environment.
• Understand and embrace accountability.
• Work collaboratively with all brands.

Skills

Creative thinking

Relationship building

Adaptability

Self-motivation

Customer communication

Detail-oriented

Community engagement

Team leadership

Tools

Customer relationship management software

Job description

Overview

Looking for a career, not just a job? Does the idea of business leadership and community involvement excite you? Are you a natural-born trailblazer with a competitive spirit who loves to guide and build successful teams? Are you a people person obsessed with delivering world class customer service? Are you ready to explore career opportunities with one of Canada’s top employers?

As a Store Manager with our TELUS family, you are first and foremost a leader.

Responsibilities

• You will develop and coach your team in delivering an incredible customer experience while driving sales goals
• You will take the lead on bringing the TELUS brand to life in your community through charitable events and outreach within your region
• You will bring a sense of ownership and entrepreneurial spirit to running your store
• You have a passion to push performance and thrive in an exciting environment
• You understand accountability in all its forms and aren’t afraid of it
• You will be given the opportunity to work with all of our brands

Qualifications

• Confident to be creative, use good judgement and focus on what matters most to our business
• Inspiring to others through your guidance, communication and relationship building skills
• Positive in your attitude and energy and able to adapt to everyday changes
• Self-motivated and driven to succeed and not afraid to try
• Willing to contact existing and prospective customers by both telephone and text message
• Passionate about retail and obsess about the details which reflects in how you run your business
• Able to use customer relationship management software to record and track progress
• Connected with the community and able to inspire others to follow
• Passionate about learning, sharing and developing
• Relentlessly focused on rallying others to achieve common goals
• Thriving on continuous improvement as both a people leader and team member

What we offer you

• Incredibly satisfying compensation, regular bonuses, contests and incentives
• Comprehensive benefits
• TELUS pension and share purchase program with a generous company contribution
• Discounts on products and services
• A supportive culture which promotes recognition and feedback
• Opportunities and support for growth and development
• A chance to play a dynamic role in giving back to your community