Store Manager - Smart Centres Owen Sound

RCL - Reitmans Canada Ltd/Ltée; Owen Sound; On-site; CAD 52,000 - 61,000; Full time

Benefits offered by this job

Paid Time Off

Benefits program

Monthly bonus

Tuition reimbursement

Employee discount

Job summary

Reitmans Canada Limited is seeking a Store Manager to lead a high-performing team on the sales floor, drive brand growth, and deliver exceptional customer experiences in our Ontario stores.

Reporting to the District Manager, you will recruit and develop talent, manage inventory and operations, and ensure engagement and compliance with company standards.

Qualifications

• 3+ years of team management experience in a retail environment or equivalent.
• Demonstrated communication skills and ability to mobilize a team.
• Flexibility to work a variable schedule (evenings, weekends, holidays).
• Strong organizational and prioritization skills; able to manage multiple tasks.

Responsibilities

• Lead and coach a high-performing store team on the sales floor.
• Deliver outstanding customer experience and drive customer satisfaction.
• Monitor metrics and implement action plans to optimize store performance.
• Recruit and develop talent to ensure succession and performance.
• Oversee inventory, compliance, and store operations.
• Maintain compelling product displays and merchandising standards.
• Foster teamwork, engagement, and adherence to dress code.
• Plan schedules to achieve optimal floor coverage and omnichannel integration.

Skills

Team management

Communication

Adaptability

Organization

Problem solving

Education

High school diploma

Tools

POS

ERP

ATS systems

Microsoft Office

Job description

Company Description

With a strong online presence and more than 200 stores across the country, Reitmans delivers an open and positive fashion, offering sizes 0–22, XXS–3X, in Regular, Petite, and Tall. As Reitmans celebrates its 100th anniversary, the proudly Canadian retailer continues its long‑standing mission to empower and inspire women through inclusive, accessible fashion. Our strength lies in our people, so join a creative, welcoming, and socially minded brand, and build a career that truly fits you at Reitmans.

RCL - Reitmans Canada Limited has been a proudly Canadian company since our founding in Montréal, Quebec since 1926, with over 400 stores across the country and three fashion brands — Reitmans, RW&CO, and PENN. Penningtons.

Job Description

Reporting to the District Manager, join a team where your leadership will truly have an impact! As a Store Manager, you’ll be at the heart of the action: leading and inspiring your team, recruiting and developing talent to build a high‑performing team within a culture of excellence and engagement. You’ll also play a key role in driving store performance: optimizing results, supporting brand growth, and delivering an exceptional customer experience.

Key Responsibilities

• Leadership & Coaching: Inspire and develop a high-performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate.
• Customer Experience: Deliver an outstanding experience and prioritize customer satisfaction above tasks.
• Performance & Analysis: Monitor key metrics, identify opportunities, and implement action plans to optimize results and support brand growth.
• Recruitment & Development: Attract top talent, plan succession, and build a high-performing team through training and performance management.
• Operations: Manage inventory, compliance, and procedures. Demonstrate strong organizational, time management, prioritization, and multitasking skills.
• Visual & Merchandising: Maintain an appealing environment aligned with presentation standards. Optimize product displays to maximize sales and profitability.
• Problem‑Solving & Adaptability: Act quickly in a dynamic environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement.
• Culture & Engagement: Foster a positive environment that encourages teamwork, collaboration, and employee engagement. Lead by example and ensure adherence to the dress code.
• Strategic Management: Ensure optimal floor coverage, delegate effectively, and plan schedules based on actual needs.
• Omni‑Channel: Maximize sales and customer service by integrating omnichannel solutions.

Qualifications

• 3+ years of team management experience, ideally in fashion retail or equivalent.
• Demonstrated communication skills and team mobilization ability
• Capability to be flexible and adapt in a fast paced environment
• Strong organizational, planning and prioritization skills
• Proven problem solving skills and decision making ability
• Ability to maintain performance and quality under pressure
• Sense of style and solid understanding of the fashion industry.
• Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
• Flexibility to work a variable schedule (evenings, weekends, holidays) based on business needs.
• Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).
• High school diploma required.

What Sets Us Apart

Salary: $52,000 - $61,000 (rate may be greater based on relevant experience)

Exclusive Benefits

• Paid Time Off: Sick days, flexible days, and vacation to help you achieve a better work-life balance.
• Well‑being first: Access a comprehensive benefits program designed to take care of you.
• Monthly Bonus: Attractive bonus potential to reward your efforts and outstanding performance! *
• Career Advancement: Opportunities for professional growth and career development.*
• Tuition Reimbursement: Invest in your future with financial support for your education.*
• Enjoy up to 70% off on your personal in-store purchases and 50% off all RCL brands (Reitmans, RW&CO, PENN. Penningtons)
• Generous Referral Policy: Refer your professional network and earn rewards for every successful hire – the more you refer, the more you earn! *
• Certain conditions apply

Reitmans (Canada) Limited is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs. If you are contacted for an employment opportunity, please advise us of any accommodation required throughout the recruitment process. All information provided will be kept confidential and used solely to support an accessible candidate's experience.

The use of Artificial Intelligence may be used for candidate screening purposes.

We thank all applicants. Only selected candidates will be contacted.