Store Manager | Pointe Claire

Intello Technologies Inc.; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading technology services company in Toronto is seeking a Store Manager to lead a dynamic team in delivering exceptional customer service and driving sales. You will champion the brand within the community and foster a culture of growth and development. The ideal candidate is a natural leader with a passion for retail and community engagement, possessing strong coaching and communication skills. This role offers competitive compensation and a variety of perks.

Benefits

Competitive compensation

Regular bonuses

Pension and share purchase program

Product and service discounts

Supportive culture

Growth and development opportunities

Community engagement opportunities

Qualifications

• Confident and able to use good judgement.
• Inspiring leader with strong communication skills.
• Positive attitude and adaptable to change.
• Self-motivated and driven to succeed.
• Willing to contact customers via phone and text.
• Passionate about retail and detail-oriented.
• Connected to the community and able to inspire others.
• Eager to learn and develop as a leader.
• Focused on achieving common goals.
• Continuous improvement mindset.

Responsibilities

• Develop and coach the team for customer experience.
• Lead brand initiatives in the community.
• Take ownership of store operations.
• Drive performance in an exciting environment.

Skills

Leadership

Customer service

Creativity

Communication skills

Relationship building

Self-motivated

Community engagement

Tools

Customer relationship management software

Job description

Looking for a career, not just a job? Does the idea of business leadership and community involvement excite you? Are you a natural-born trailblazer with a competitive spirit who loves to guide and build successful teams? Are you a people person obsessed with delivering world class customer service? Are you ready to explore career opportunities with one of Canada’s top employers?

As a Store Manager with our TELUS family, you are first and foremost a leader.

• You will develop and coach your team in delivering an incredible customer experience while driving sales goals
• You will take the lead on bringing the TELUS brand to life in your community through charitable events and outreach within your region
• You will bring a sense of ownership and entrepreneurial spirit to running your store
• You have a passion to push performance and thrive in an exciting environment
• You understand accountability in all its forms and aren’t afraid of it
• You will be given the opportunity to work with all of our brands

What we offer you:

• Incredibly satisfying compensation, regular bonuses, contests and incentives
• TELUS pension and share purchase program with a generous company contribution
• Discounts on products and services
• A supportive culture which promotes recognition and feedback
• Opportunities and support for growth and development
• A chance to play a dynamic role in giving back to your community

Qualifications

You’re the kind of person who is:

• Confident to be creative, use good judgement and focus on what matters most to our business
• Inspiring to others through your guidance, communication and relationship building skills
• Positive in your attitude and energy and able to adapt to everyday changes
• Self-motivated and driven to succeed and not afraid to try
• Willing to contact existing and prospective customers by both telephone and text message
• Passionate about retail and obsess about the details which reflects in how you run your business
• Able to use customer relationship management software to record and track progress
• Connected with the community and able to inspire others to follow
• Passionate about learning, sharing and developing
• Relentlessly focused on rallying others to achieve common goals
• Thriving on continuous improvement as both a people leader and team member

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Retail

We want to be THE place to help Canadians to connect their lives with technology. We have the latest gadgets and digital services. Our stores are designed to be interactive. So now we are looking for enthusiastic, tech-savvy, interesting, and interested team members to join our retail team.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.