Store Manager | Pointe Claire

Intello Technologies Inc.; Surrey; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading telecom company in Canada is seeking a dynamic Store Manager to lead their retail team. The successful candidate will foster a high-performance culture, drive sales, and elevate the customer experience while engaging with the community. Ideal applicants are confident leaders with a passion for retail and customer service. The position offers competitive compensation and opportunities for growth.

Benefits

Competitive salary

Regular bonuses and contests

Pension and share purchase program

Discounts on products and services

Supportive culture for growth and development

Qualifications

• Confident, creative, and focused on critical business matters.
• Inspiring leader with strong communication and relationship skills.
• Positive, adaptable, and self-motivated.
• Experience in retail and customer service.
• Eager to engage with customers by phone and text message.
• Passionate about continuous improvement.

Responsibilities

• Lead and coach the team to deliver excellent customer experiences.
• Promote the TELUS brand through community involvement.
• Own the operational aspects of running the store.
• Drive sales performance while maintaining accountability.
• Collaborate with various teams across brands.

Skills

Leadership

Customer service

Relationship building

Creative problem-solving

Adaptability

Tools

Customer relationship management software

Job description

Looking for a career, not just a job? Does the idea of business leadership and community involvement excite you? Are you a natural-born trailblazer with a competitive spirit who loves to guide and build successful teams? Are you a people person obsessed with delivering world class customer service? Are you ready to explore career opportunities with one of Canada’s top employers?

As a Store Manager with our TELUS family, you are first and foremost a leader.

• You will develop and coach your team in delivering an incredible customer experience while driving sales goals
• You will take the lead on bringing the TELUS brand to life in your community through charitable events and outreach within your region
• You will bring a sense of ownership and entrepreneurial spirit to running your store
• You have a passion to push performance and thrive in an exciting environment
• You understand accountability in all its forms and aren’t afraid of it
• You will be given the opportunity to work with all of our brands

What we offer you:

• Incredibly satisfying compensation, regular bonuses, contests and incentives
• TELUS pension and share purchase program with a generous company contribution
• Discounts on products and services
• A supportive culture which promotes recognition and feedback
• Opportunities and support for growth and development
• A chance to play a dynamic role in giving back to your community

Qualifications

You’re the kind of person who is:

• Confident to be creative, use good judgement and focus on what matters most to our business
• Inspiring to others through your guidance, communication and relationship building skills
• Positive in your attitude and energy and able to adapt to everyday changes
• Self-motivated and driven to succeed and not afraid to try
• Willing to contact existing and prospective customers by both telephone and text message
• Passionate about retail and obsess about the details which reflects in how you run your business
• Able to use customer relationship management software to record and track progress
• Connected with the community and able to inspire others to follow
• Passionate about learning, sharing and developing
• Relentlessly focused on rallying others to achieve common goals
• Thriving on continuous improvement as both a people leader and team member

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Retail

We want to be THE place to help Canadians to connect their lives with technology. We have the latest gadgets and digital services. Our stores are designed to be interactive. So now we are looking for enthusiastic, tech-savvy, interesting, and interested team members to join our retail team.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.