Store Manager | Niagara Square

TELUS; Niagara Falls; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading telecommunications company is seeking a Store Manager in Niagara Falls. The successful candidate will lead a team to provide outstanding customer service and drive sales while being actively involved in community outreach. We're looking for a self-motivated leader passionate about retail and dedicated to inspiring their team. Comprehensive benefits and opportunities for growth are offered.

Benefits

Satisfying compensation

Bonuses and incentives

Comprehensive benefits

Discounts on products and services

Supportive workplace culture

Opportunities for growth and development

Community involvement opportunities

Qualifications

• Experience in business leadership and team management.
• Able to inspire and develop others through guidance and communication.
• Self-motivated and adaptable to change.

Responsibilities

• Develop and coach your team to deliver excellent customer experience.
• Lead community outreach and charitable events.
• Own the operational aspects of running the store.

Skills

Leadership

Customer service

Sales

Coaching

Communication

Community involvement

Creativity

Tools

Customer relationship management software

Job description

Overview

Looking for a career, not just a job? Does the idea of business leadership and community involvement excite you? Are you a natural‑born trailblazer with a competitive spirit who loves to guide and build successful teams? Are you a people person obsessed with delivering world‑class customer service? Are you ready to explore career opportunities with one of Canada’s top employers?

As a Store Manager with our TELUS family, you are first and foremost a leader.

Responsibilities

• You will develop and coach your team in delivering an incredible customer experience while driving sales goals.
• You will take the lead on bringing the TELUS brand to life in your community through charitable events and outreach within your region.
• You will bring a sense of ownership and entrepreneurial spirit to running your store.
• You have a passion to push performance and thrive in an exciting environment.
• You understand accountability in all its forms and aren’t afraid of it.
• You will be given the opportunity to work with all of our brands.

Benefits

• Incredibly satisfying compensation, regular bonuses, contests and incentives.
• Comprehensive benefits.
• TELUS pension and share purchase program with a generous company contribution.
• Discounts on products and services.
• A supportive culture which promotes recognition and feedback.
• Opportunities and support for growth and development.
• A chance to play a dynamic role in giving back to your community.

Qualifications

You’re the kind of person who is:

• Confident to be creative, use good judgement and focus on what matters most to our business.
• Inspiring to others through your guidance, communication and relationship‑building skills.
• Positive in your attitude and energy and able to adapt to everyday changes.
• Self‑motivated and driven to succeed and not afraid to try.
• Willing to contact existing and prospective customers by both telephone and text message.
• Passionate about retail and obsess about the details which reflects in how you run your business.
• Able to use customer relationship management software to record and track progress.
• Connected with the community and able to inspire others to follow.
• Passionate about learning, sharing and developing.
• Relentlessly focused on rallying others to achieve common goals.
• Thriving on continuous improvement as both a people leader and team member.