Store Manager - Newmarket

Rogers Communications; Newmarket; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading telecommunications company is seeking a Store Manager in Newmarket, Ontario. The successful candidate will coach and develop a sales team, manage store operations, and engage with customers. The role offers competitive compensation, health benefits, and opportunities for career growth. Flexible schedule required, with occasional evenings and weekends.

Benefits

Competitive compensation plus management bonus

Health benefits and retirement plans

Mental health and support benefits

Employee discounts up to 50% off products

Qualifications

• A progressive thinker with a desire to innovate and share ideas.
• Ability to deliver on business plans to meet regional and store targets.
• Proficient knowledge of French is required for positions in Quebec.

Responsibilities

• Coach, develop and retain a high-performing sales team.
• Manage store operations with an innovative spirit.
• Engage and grow customer base with personalized communication.
• Invest in the growth of employees through development programs.

Skills

Customer experience focus

Leadership

Collaboration

Adaptability

Communication

Job description

Overview

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

Position

Store Manager

Responsibilities

• Coach, develop and retain a high-performing sales team with a strong focus on customer experience
• Manage and run store operations with an adventurous and innovative spirit that can adapt to an ever-changing environment
• Focus on performance to meet and exceed local/regional business objectives
• Promote Rogers & Fido brands, including Rogers Mastercard
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Invest in the growth of employees through various world-class development programs
• Participate in community events and outreach efforts to support local small businesses
• Operate your store like a business and curate solution-based experiences

What’s in it for you

• Competitive compensation plus lucrative management bonus program
• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and support benefits – 100% coverage
• Employee and Family Assistance Program benefit
• Employee discounts that can offer up to 50% off Rogers & Fido products and services
• Commitment to fostering an inclusive and diverse workplace where all team members can bring their whole selves to work
• Career growth and development opportunities

What we’re looking for

• A progressive thinker with a desire to innovate and share ideas that have real business impacts
• An ability to deliver on business plans to meet regional and store targets
• A leader who fosters collaboration and passion for leading and inspiring teams
• An ability to work a flexible schedule and work occasional evenings/weekends (able to work 40 hours/week)
• You meet the minimum age of majority (varies by province)
• Proficient knowledge of French is required for positions in Quebec

Application and background checks

After you apply, watch your email. Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to you to discuss the position further. Successful candidates will be required to provide consent for and pass background check requirements.

To protect our people, brand and assets, a pre-employment background check will be conducted. All candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Details

Schedule: [[req_RogersFullPartTime]]
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 17600 Yonge Street, Unit 27 (5311), Newmarket, ON
Travel Requirements: Up to 25%
Background Check(s) Required: [[req_backgroundCheckPackageID]]
Posting Category/Function: Retail (Store Management / Corporate) & Store Management
Requisition ID: 330158

Note on collaboration and diversity

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We embrace diversity, celebrate different perspectives, and work toward environments that empower people to bring their whole selves to work. We will consider all applicants and support candidates with disabilities through the recruitment process. Please contact our recruiters and hiring managers with questions about accommodations. For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Retail