Store Manager - Montreal Eaton Centre

Psycho Bunny; Montreal; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading retail brand in Montreal is seeking a Store Manager to foster a positive team environment, manage sales culture, and ensure a high-quality customer experience. The ideal candidate will have at least 5 years of retail management experience and effective communication skills. This role offers growth opportunities and competitive benefits including a discount and wellness days.

Benefits

Sweet discount on clothing

Opportunity for growth

Two weeks of vacation

Five wellness days

Qualifications

• Minimum of 5 years of retail store management experience.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Strong communication skills and the ability to foster a customer-focused selling culture.

Responsibilities

• Manage and promote sales culture within the retail environment.
• Foster a respectful and inclusive team environment.
• Collaborate with in-store team members for optimal customer experience.
• Manage the store’s overall profit and loss.
• Responsible for budget management, labor hours, and sales plan objectives.

Skills

Retail store management experience

Strong communication skills

Customer-focused selling culture

Job description

Join the Bold Side of Retail!

Store Manager - Montreal Eaton Centre (onsite)

Ready to hop into something extraordinary? We're Psycho Bunny - the rebelliously refined clothing brand turning heads with our premium quality, vibrant style, and that unmistakable logo. With over 200 points of sales worldwide (and counting!), we're on a mission to redefine bold standards in retail.

The Opportunity

Reporting to the District Store Manager, the Store Manager, strategically manages and promotes sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny’s core values and service standards.

Your Daily Adventures

• You will create and foster a respectful and inclusive team environment and culture by welcoming and celebrating differences to ensure a supportive and engaging experience for team members and guests.
• Build supportive, productive relationships with all team members, with a focus on personal and professional development.
• Collaborate with in-store team members to ensure an optimal customer experience that values customers’ time and supports store operations to achieve objectives.
• Support team members (e.g., by leading by example or providing coaching) to ensure an excellent guest experience, including assessing their needs, providing technical product education, and assisting with in-store transactions and omnichannel programs (e.g., buy online, pick up in-store, phone sales, and shipping options from the store).
• Address emerging issues, including guest escalations and urgent requests.
• Manage the store’s overall profit and loss (P&L) in alignment with goals (sales, budget, etc.)
• Responsible for budget management, labor hours, and annual sales plan objectives.

Your Toolkit

• We require a minimum of 5 years of retail store management experience.
• You must be able to work a flexible schedule, including nights, weekends and holidays.
• You have strong communication skills and the ability to foster a customer-focused selling culture.

Why Choose the Psycho Bunny Life?

• Sweet discount on the coolest fits
• Room to grow in a rapidly expanding brand
• Surrounded by smart and passionate people
• Two (2) weeks of vacation
• Five (5) wellness days

Ready to Set a Bold Standard?

Apply now to join and show us what makes you uniquely bold!

Diversity & Inclusion

Excited by this opportunity? Psycho Bunny is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn't perfectly match the listed requirements we encourage you to apply anyways - you could be a great fit for this or other positions.

Psycho Bunny is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.