Store Manager: Lead Sales & Customer Experience

La Senza; St. Catharines; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading retail brand in the Niagara Region is seeking a Store Manager to lead operational execution and ensure exceptional customer experiences. The ideal candidate will have 3-5 years of management experience in retail, particularly in clothing, and be skilled in coaching and developing a high-performance team. The role includes managing customer relations, recruitment, and strategic planning to optimize store performance.

Qualifications

• Minimum 3-5 years of retail management experience, clothing preferred.
• Ability to foster an environment of exceptional customer service.
• Business acumen with strong strategic and analytical skills.

Responsibilities

• Lead the operational execution of the store for exceptional customer experiences.
• Manage and resolve customer relations issues.
• Own recruitment and talent management lifecycle.

Skills

Leadership

Customer Service

Coaching

Strategic Planning

Time Management

Job description

A leading retail brand in the Niagara Region is seeking a Store Manager to lead operational execution and ensure exceptional customer experiences. The ideal candidate will have 3-5 years of management experience in retail, particularly in clothing, and be skilled in coaching and developing a high-performance team. The role includes managing customer relations, recruitment, and strategic planning to optimize store performance.