Store Manager (Flagship) - Montreal Eaton Centre

RCL - Reitmans Canada Ltd/Ltée; Montreal (administrative region); On-site; CAD 60,000 - 68,000; Full time

Benefits offered by this job

Paid time off

Benefits program

Monthly bonus

Career growth

Tuition reimbursement

In-store discount

Job summary

RW&CO is seeking a Store Manager in Montreal to lead and inspire a high-performing team, driving store performance while delivering an exceptional customer experience. You will recruit, develop talent, and optimize operations, inventory, and visuals to support brand growth.

You will manage a dynamic schedule, engage with customers on omnichannel initiatives, and uphold presentation standards in a fast-paced fashion retail environment.

Qualifications

• 3+ years of team management experience.
• Strong communication and team mobilization skills.
• Flexible and adaptable in a fast-paced fashion retail environment.
• Strong organizational, planning and prioritization skills.
• Proven problem solving and decision making abilities.
• Ability to maintain performance and quality under pressure.
• Sense of style and solid understanding of the fashion industry.
• Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
• Ability to work a variable schedule (evenings, weekends, holidays).
• Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder.

Responsibilities

• Inspire and develop a high-performing team on the sales floor.
• Deliver an outstanding customer experience and satisfaction.
• Monitor key metrics and implement action plans to optimize results.
• Recruitment and development of staff through training and performance management.
• Manage store operations, inventory, and procedures.
• Maintain visual standards and product displays to maximize sales.
• Propose creative solutions and adapt to challenges as they arise.
• Lead by example and foster a culture of engagement and dress-code adherence.
• Plan schedules to ensure optimal floor coverage and omnichannel support.

Skills

Team management

Communication

Organizational skills

Adaptability

Education

High school diploma

Tools

POS

ERP

ATS systems

Microsoft Office

Job description

Company Description

RW&CO is a work-from-anywhere fashion brand for style-savvy men and women. Prioritizing fit, fabric quality and versatility, we build collections that help customers look put together anywhere, whether they are working from home or at the office. Our brand is available in over 85 stores across Canada and online at rw-co.com. We’re powered by a team of creative, passionate individuals who bring our vision to life every day.

RCL - Reitmans Canada Limited has been a proudly Canadian company since our founding in Montréal, Quebec since 1926, with over 400 stores across the country and three fashion brands — Reitmans, RW&CO, and PENN. Penningtons.

Job Description

Reporting to the District Manager, join a team where your leadership will truly have an impact! As a Store Manager, you’ll be at the heart of the action: leading and inspiring your team, recruiting and developing talent to build a high-performing team within a culture of excellence and engagement. You’ll also play a key role in driving store performance: optimizing results, supporting brand growth, and delivering an exceptional customer experience.

Key Responsibilities

• Leadership & Coaching: Inspire and develop a high-performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate.


• Customer Experience: Deliver an outstanding experience and prioritize customer satisfaction above tasks.


• Performance & Analysis: Monitor key metrics, identify opportunities, and implement action plans to optimize results and support brand growth.


• Recruitment & Development: Attract top talent, plan succession, and build a high-performing team through training and performance management.


• Operations: Manage inventory, compliance, and procedures. Demonstrate strong organizational, time management, prioritization, and multitasking skills.


• Visual & Merchandising: Maintain an appealing environment aligned with presentation standards. Optimize product displays to maximize sales and profitability.


• Problem-Solving & Adaptability: Act quickly in a dynamic environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement.


• Culture & Engagement: Foster a positive environment that encourages teamwork, collaboration, and employee engagement. Lead by example and ensure adherence to the dress code.


• Strategic Management: Ensure optimal floor coverage, delegate effectively, and plan schedules based on actual needs.


• Omni-Channel: Maximize sales and customer service by integrating omnichannel solutions.

Qualifications

• 3+ years of team management experience, ideally in fashion retail or equivalent.


• Demonstrated communication skills and team mobilization ability


• Capability to be flexible and adapt in a fast paced environment


• Strong organizational, planning and prioritization skills


• Proven problem solving skills and decision making ability


• Ability to maintain performance and quality under pressure


• Sense of style and solid understanding of the fashion industry.


• Proficient in POS, ERP, ATS systems and Microsoft Office Suite.


• Flexibility to work a variable schedule (evenings, weekends, holidays) based on business needs.


• Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).


• High school diploma required.

Additional Information

What Sets Us Apart

Salary: $60,000 - $68,000

(rate may be greater based on relevant experience)

Exclusive Benefits

• Paid Time Off: Sick days, flexible days, and vacation to help you achieve a better work-life balance.


• Well-Being First: Access a comprehensive benefits program designed to take care of you.


• Monthly Bonus*: Attractive bonus potential to reward your efforts and outstanding performance!


• Career Advancement*: Opportunities for professional growth and career development.


• Tuition Reimbursement*: Invest in your future with financial support for your education.


• Enjoy up to 70% off* on your personal in-store purchases and 50% off all RCL brands (Reitmans, RW&CO, PENN. Penningtons)


• Generous Referral Policy*: Refer your professional network and earn rewards for every successful hire – the more you refer, the more you earn!


• Certain conditions apply

Reitmans (Canada) Limited (RCL) is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs. If you are contacted for an employment opportunity, please advise us of any accommodation required throughout the recruitment process. All information provided will be kept confidential and used solely to support an accessible candidate's experience.

The use of Artificial Intelligence may be used for candidate screening purposes.