Store Manager (Flagship) - Montreal Eaton Centre

Rw And CO; Montreal (administrative region); On-site; CAD 60,000 - 68,000; Full time

Benefits offered by this job

Paid Time Off

Well-Being Program

Monthly Bonus

Career Advancement

Tuition Reimbursement

Employee Discounts

Referral Program

Job summary

RW&CO in Montréal, Quebec is seeking a Store Manager who will lead a talented team, recruit and develop talent, and drive exceptional customer experiences while supporting brand growth.

You will optimize store performance, manage inventory and operations, and ensure engagement with omnichannel initiatives, all while upholding the dress code and company standards.

Qualifications

• 3+ years of team management experience in retail
• Strong communication and mobilization skills
• Flexible and fast-paced environment adaptability
• Excellent organizational and prioritization abilities
• Proven problem-solving and decision-making skills
• Ability to maintain performance under pressure
• Fashion industry awareness and style sense
• Proficient with POS, ERP, ATS, and MS Office

Responsibilities

• Lead and develop a high-performing team on the sales floor
• Deliver an outstanding customer experience and prioritize satisfaction
• Monitor key metrics and implement action plans for growth
• Recruit and develop talent; plan succession and training
• Manage inventory, compliance, and store procedures
• Maintain appealing product displays aligned with standards
• Drive omnichannel sales and customer service integration
• Foster a collaborative, engaging culture and adherence to dress code

Skills

Team management

Customer service

Communication skills

Organization

Education

High school diploma

Tools

POS

ERP

ATS

MS Office

Job description

Company Description

RW&CO is a work-from-anywhere fashion brand for style-savvy men and women. Prioritizing fit, fabric quality and versatility, we build collections that help customers look put together anywhere, whether they are working from home or at the office. Our brand is available in over 85 stores across Canada and online at rw-co.com. We’re powered by a team of creative, passionate individuals who bring our vision to life every day.

Want to grow with us as we evolve? Explore our current opportunities and start your career with RW&CO.

RCL - Reitmans Canada Limited has been a proudly Canadian company since our founding in Montréal, Quebec since 1926, with over 400 stores across the country and three fashion brands — Reitmans, RW&CO, and PENN. Penningtons

Job Description

Reporting to the District Manager, join a team where your leadership will truly have an impact! As a Store Manager, you’ll be at the heart of the action: leading and inspiring your team, recruiting and developing talent to build a high-performing team within a culture of excellence and engagement. You’ll also play a key role in driving store performance: optimizing results, supporting brand growth, and delivering an exceptional customer experience.

Key Responsibilities

• Leadership & Coaching: Inspire and develop a high-performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate.
• Customer Experience: Deliver an outstanding experience and prioritize customer satisfaction above tasks.
• Performance & Analysis: Monitor key metrics, identify opportunities, and implement action plans to optimize results and support brand growth.
• Recruitment & Development: Attract top talent, plan succession, and build a high-performing team through training and performance management.
• Operations: Manage inventory, compliance, and procedures. Demonstrate strong organizational, time management, prioritization, and multitasking skills.
• Visual & Merchandising: Maintain an appealing environment aligned with presentation standards. Optimize product displays to maximize sales and profitability.
• Problem-Solving & Adaptability: Act quickly in a dynamic environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement.
• Culture & Engagement: Foster a positive environment that encourages teamwork, collaboration, and employee engagement. Lead by example and ensure adherence to the dress code.
• Strategic Management: Ensure optimal floor coverage, delegate effectively, and plan schedules based on actual needs.
• Omni-Channel: Maximize sales and customer service by integrating omnichannel solutions.

Qualifications

• 3+ years of team management experience, ideally in fashion retail or equivalent.
• Demonstrated communication skills and team mobilization ability
• Capability to be flexible and adapt in a fast paced environment
• Strong organizational, planning and prioritization skills
• Proven problem solving skills and decision making ability
• Ability to maintain performance and quality under pressure
• Sense of style and solid understanding of the fashion industry.
• Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
• Flexibility to work a variable schedule (evenings, weekends, holidays) based on business needs.
• Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).
• High school diploma required.

Additional Information

What Sets Us Apart

Salary: $60,000 - $68,000 (rate may be greater based on relevant experience)

Exclusive Benefits

• Paid Time Off: Sick days, flexible days, and vacation to help you achieve a better work-life balance.
• Well-Being First: Access a comprehensive benefits program designed to take care of you.
• Monthly Bonus*: Attractive bonus potential to reward your efforts and outstanding performance!
• Career Advancement*: Opportunities for professional growth and career development.
• Tuition Reimbursement*: Invest in your future with financial support for your education.
• Enjoy up to 70% off* on your personal in-store purchases and 50% off all RCL brands (Reitmans, RW&CO, PENN. Penningtons)
• Generous Referral Policy*: Refer your professional network and earn rewards for every successful hire – the more you refer, the more you earn!
• Certain conditions apply.

Reitmans (Canada) Limited (RCL) is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs. If you are contacted for an employment opportunity, please advise us of any accommodation required throughout the recruitment process. All information provided will be kept confidential and used solely to support an accessible candidate's experience.

The use of Artificial Intelligence may be used for candidate screening purposes.

We thank all applicants. Only selected candidates will be contacted.