Store Manager - Fashion Retail, Performance Bonus

SWATCH GROUP; Toronto; On-site; CAD 150,000 - 200,000; Full time

Job summary

A leading watch and accessory brand in Toronto is seeking a Store Manager to oversee the overall management of the business. Responsibilities include leading customer service efforts, managing daily operations, and ensuring staff performance. Ideal candidates should have 3+ years of retail leadership experience and excellent communication skills. This full-time position offers a starting salary of $60,000 plus monthly performance bonuses and comprehensive health benefits.

Benefits

Health benefits, including dental and vision coverage

RRSP contributions with company match

Company discount

Life insurance

Paid vacations

Paid sick days

Qualifications

• At least 3 years retail leadership experience, preferably in fashion and/or accessories.
• At least 5 years of customer service experience.
• Intermediate computer skills with working knowledge of MS Office.

Responsibilities

• Lead by example in delivering excellent customer service and set sales targets.
• Manage daily operations, schedule staff efficiently, and adhere to inventory control processes.
• Oversee recruitment, training, and performance evaluations.
• Execute merchandise launches in line with company standards.
• Maintain safety standards and act as a policy model.

Skills

Customer Service Excellence

Leadership

Relationship Building

Sales Generation

Communication

Problem-Solving

Tools

POS systems

MS Office

Job description

A leading watch and accessory brand in Toronto is seeking a Store Manager to oversee the overall management of the business. Responsibilities include leading customer service efforts, managing daily operations, and ensuring staff performance. Ideal candidates should have 3+ years of retail leadership experience and excellent communication skills. This full-time position offers a starting salary of $60,000 plus monthly performance bonuses and comprehensive health benefits.