Store Manager - Brampton

Rogers Communications; Brampton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading telecommunications company is seeking a Retail Store Manager in Brampton to oversee sales team performance, manage store operations, and engage customers. Ideal candidates should demonstrate innovation, leadership, and a commitment to excellent customer service. This position offers competitive compensation and various employee benefits.

Benefits

Competitive compensation and bonuses

Flex health benefits

Employee discounts

Career growth opportunities

Qualifications

• A progressive thinker with a desire to innovate.
• Ability to deliver on business plans.
• Experience in leading and inspiring teams.

Responsibilities

• Coach and develop a high-performing sales team.
• Manage store operations effectively.
• Engage and grow your customer base.

Skills

Leadership

Sales Management

Customer Service

Performance Management

Team Collaboration

Job description

Overview

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

Responsibilities

• Coach, develop and retain a high-performing sales team with a strong focus on customer experience
• Manage and run store operations with an adventurous and innovative spirit that can adapt to an ever-changing environment
• Focus on performance to meet and exceed local/regional business objectives
• Promote Rogers & Fido brands, including Rogers Mastercard
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Invest in the growth of employees through various world-class development programs
• Participate in community events and outreach efforts to support local small businesses
• Operate your store like a business with solution-based experiences

What’s in it for you

• Competitive compensation plus lucrative management bonus program
• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and support benefits – 100% coverage
• Employee and Family Assistance Program benefit
• Employee discounts that can offer up to 50% off Rogers & Fido products and services
• A commitment to fostering an inclusive and diverse workplace where all team members can bring their whole selves to work
• Career growth and development opportunities

What we’re looking for

• A progressive thinker with a desire to innovate and share ideas that have real business impacts
• An ability to deliver on business plans to meet regional and store targets
• A leader who fosters collaboration and passion for leading and inspiring teams
• An ability to work a flexible schedule and work occasional evenings/weekends (able to work 40 hours/week)
• You meet the minimum age of majority (varies by province)
• Proficient knowledge of French is required for positions in Quebec

After you apply

Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to you to discuss the position further. Successful candidates will be required to provide consent for and pass Background Check requirements.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Schedule: Regional Store Locations, Brampton, ON

Shift: Variable

Length of Contract: Not Applicable (Regular Position)

Travel Requirements: Up to 25%

Background Check(s) Required: Yes

Posting Category/Function: Retail (Store Management / Corporate) & Store Management

Requisition ID: 330159

Additional notes

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Retail