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A retail recruitment agency seeks a Retail Manager in Vaughan to lead a team in delivering exceptional guest service and managing P&L performance. This role involves recruiting top talent, optimizing operational excellence, and creating an inspiring in-store environment. The ideal candidate will have a strong commercial mindset and exceptional people skills. Competitive benefits include a performance bonus program and health wellness benefits.
Lead, coach and develop a team to consistently deliver standout guest service and exceed KPI targets.
Own P&L performance for the location — drive sales, margin, and conversion through coaching, loss prevention, and smart merchandising.
Create an inspiring store environment: visual merchandising, product presentation, and in-store experiences that reflect the brand’s ethos.
Recruit, onboard and retain top talent; run regular coaching, performance reviews and career conversations.
Manage operational excellence: inventory control, labour scheduling, health & safety, and compliance.
Activate local marketing and community partnerships to build brand awareness and drive traffic.
Use data and daily reporting to set priorities, motivate the team, and refine in-store tactics.
A proven retail leader with success managing multi-discipline teams (beauty, lifestyle, or fashion preferred).
Strong commercial mindset and experience meeting sales targets while protecting margin.
Exceptional people skills — a natural coach who develops serious talent and builds high-trust teams.
Comfortable with hands-on operations in a fast-paced environment.
Excellent communication and organizational ability; comfortable using POS and reporting tools.
A passion for beauty, personal care, and product storytelling that inspires customers.
Quarterly performance bonus program.
Generous employee product discount and seasonal gift allowances.
Health and wellness benefits (extended health/D&A — details to be shared at interview).
Paid time off and flexible scheduling to support work/life balance.
Clear career progression: regional and corporate leadership opportunities for high performers.
Ongoing training and development (product education, leadership workshops).
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