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PartSource is seeking a Retail Manager to lead in-store customer experiences and drive outside sales with commercial accounts. The role emphasizes coaching teams, maintaining visual standards, and achieving store targets across a network of Canadian Tire brands.
You will oversee scheduling, inventory, and fleet compliance while developing talent and fostering strong partnerships with the Commercial sales team to maximize profitability.
Customer Service Excellence: Foster a sales-driven culture and ensure exceptional in-store customer experiences. Drive outside sales through commercial accounts and new business development.
Operations Mastery: Ensure compliance with visual standards, pricing, planograms, and inventory control. Oversee store maintenance, fleet compliance, accounts payable reconciliations, and scheduling.
Team Development: Coach and develop your team; set goals, create development plans, conduct appraisals. Lead meetings, resolve customer concerns, manage recruitment and training.
Leadership & Motivation: Mentor your team and motivate them through recognition programs. Foster positive partnerships with the Commercial sales team to drive profitability. Maintain performance expectations and implement disciplinary actions when necessary.
3-5 years of retail management experience. Proven ability to coach and develop teams. Strong communication and organizational skills. Experience in managing and growing B2B sales. High energy, enthusiasm, and a drive to succeed. Fundamental computer skills are a plus. Availability to work retail hours (evenings, weekends, holidays).
Achieve personal and store sales goals. Maintain budget targets for sales, shrink, payroll, and expenses. Excel in Store Audits with a 95% achievement rate.
Successful candidates will need to complete employment verifications and a criminal background check.
In addition to competitive pay, we offer:
Our typical hiring range is between $45,100 and $56,400. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, store size and market location, industry benchmarks, internal equity and other role-specific requirements.
We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.
This posting represents an existing vacancy within our organization.
At PartSource, we take pride in our staff being true auto parts professionals and car care enthusiasts who share our customers' passion for vehicle maintenance. It’s this experience that distinguishes Canadian Tire and its family of companies from the competition. Join us, where there's a place for you here.
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.
We are one of Canada’s most admired and trusted companies. With world-class owned brands and exciting market-leading merchandising strategies, we are continually innovating with purpose: to excite and serve Canadian customers from coast-to-coast. We are connected to communities, big and small, from coast-to-coast, offering products and services that reflect the diverse nature of every one of them. From sports to outdoors, automobiles to homes, we know and understand life in Canada like no other retailer.
We are always on the lookout for curious, creative people who are able to navigate and excel in a rapidly evolving retail environment. If you’re ready to take on new challenges – be it in digital, IT, marketing, data & analytics, merchandising, or one of the many other roles we have – there is a place for you here.