Store Manager 2

Walmart Canada; Saint John; On-site; CAD 89,000 - 111,000; Full time

Job summary

Walmart Canada in Saint John, NB is seeking a Store Operations Leader to drive profitable store performance by guiding managers and associates and delivering friendly, helpful service. You will balance sales, budgets, inventory, and process standards to maintain a high‑performing retail environment.

You will lead by example, coach teams, implement company programs, and ensure safety, compliance, and strong customer engagement across the store, fostering community relationships.

Qualifications

• Age-16 or older.

Responsibilities

• Lead store operations to achieve sales and profit goals, manage budgets and forecasts, and analyze financial reports to respond to market changes.
• Oversee store conditions, pricing, inventory flow, replenishment, and compliance with policies.
• Implement asset protection, safety controls, and quality assurance standards; ensure safety, security, and record-keeping procedures are followed.
• Provide excellent customer service, handle feedback and issues to create a positive shopping experience.
• Lead and develop Managers and Associates, conduct regular store meetings, and foster professional growth.
• Drive omni-channel and digital tools adoption, training management on new processes and customer requirements.

Skills

Leadership

Operations management

Budgeting

Data analysis

Customer service

Communication

People development

Merchandising

Job description

Position Summary

To lead store operations according to Company guidelines, develop Managers and Associates and ensure friendly, helpful service to drive profitable store sales.

What You'll Do

• Drives Profitable Sales through achievement of sales and profit goals, budget management and sales forecasts. Proactively analyzes and utilizes sales/financial reports, economic trends and community needs to identify and respond to market changes while controlling expenditures. Communicates sales results to managers and associates and guides interpretation of results
• Manages Operations through the creation of operational plans; prioritization, delegation and clear direction to managers and associates. Ensures optimal store conditions through effective merchandise presentation, accurate and competitive pricing and store standards within Company policies and guidelines. Implements new store programs according to Company direction, while evaluating effectiveness, monitoring perpetual inventory and replenishment, identifying problems with inventory flow and taking appropriate corrective action.
• Executes and monitors asset protection and safety controls; maintains quality assurance standards; oversees safety and operational reviews while ensuring compliance with Walmart policies and procedures and with established safety, security, sales, financial and record keeping procedures and practices. Anticipates and proactively responds to compliance issues, including shrink control.
• Serves Customers as an ambassador for their store by greeting customers, seeking their feedback and ensuring customer needs, complaints, and issues are resolved within Company guidelines to create a positive shopping experience. Models, enforces, and provides direction to associates on friendly and helpful customer service approaches and techniques.
• Serves the community as a visible leader by participating in and supporting community events, developing relationships with key community groups, serving as a credible and effective spokesperson for the company. Acts as a Champion of company-sponsored programs, events, and sustainability efforts to associates and customers to emphasize the store’s role as an integral part of the community.
• Leads Managers and Associates by conducting regular store meetings and communicating operational direction and initiatives. Drives Management and Associate engagement, recognizes and rewards accomplishments and provides opportunities for professional growth. Identifies high-potential associates, providing training and development to increase capability.
• Demonstrates Company values by holding Managers and Associates accountable through timely, honest, specific and respectful performance feedback and corrective action. Builds and manages relationships with supporting functions within the store and district (e.g., Specialty Managers, District Loss Prevention Managers, People Managers, District Teams, etc.) as well as the Region/Home Office.
• Adapts to constant changes in the technological landscape of the retail environment. Oversees the effective implementation of digital applications in the store, handles the training of the management team with respect to new OMNI processes and customer requirements.

The pay range for this position is $88,700.00 - $110,627.50. Pay will be determined based on relevant experience.

L’échelle salariale pour ce poste est de 88,700.00 à 110,627.50. La rémunération sera déterminée en fonction de l’expérience pertinente.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

450 WESTMORLAND RD, SAINT JOHN, NB E2J 4Z2, Canada

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Important Note

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