Store Manager

Smartstop-Self-Storage; Whitby; On-site; CAD 23,866 - 33,992; Full time

Benefits offered by this job

Health insurance including medical, d…

Paid Time Off

Life Insurance | Disability Insurance

Monthly Bonus Incentive Plan

Job summary

SmartStop Self Storage is seeking a Store Manager in Canada to oversee all operations including leasing storage and parking, team supervision, maintenance, onsite projects, and strong tenant relations. You will coordinate with the home office, keep occupancy high, and ensure excellent customer service across the property.

The role emphasizes organized office management, effective lead follow-up, and ongoing communication with management to support store performance.

Qualifications

• Computer literate with solid office skills.
• Take‑charge/can‑do mentality yet able to follow set procedures.

Responsibilities

• Leasing storage and parking
• Managing a team
• Assisting with maintenance
• Supervising onsite projects
• Communicating with the home office team
• Maintaining good relationships with tenants by providing outstanding customer service
• Keeping the facility rented at optimum levels
• Prepares units for auction and vacates units as prescribed by law and approved by management
• Other duties as assigned

Skills

Computer literate

Take-charge

Job description

Career Opportunities with Strategic Storage PM Canada, ULC

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Careers At Strategic Storage PM Canada, ULC

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Starting at $21.00 + Bonus

Store Manager ( 6132 ) Job Summary

This position is involved in all phases of the operation including: leasing storage & parking, managing a team, assisting with maintenance, supervising onsite projects, communicating with home office team, and maintaining good relationships with tenants. SmartStop Store Managers contribute to a successful property by running an organized office, engaging positively with customers, earnestly following up on leads, maintaining existing business relationships with clients and vendors, and communicating clearly with the entire management team.

Essential Job Functions and Responsibilities

• Leasing storage and parking
• Managing a team
• Assisting with maintenance
• Supervising onsite projects
• Communicating with the home office team
• Maintaining good relationships with tenants by providing outstanding customer service
• Keeping the facility rented at optimum levels
• Prepares units for auction and vacates units as prescribed by law and approved by management
• Other duties as assigned

Qualifications

• Computer literate with solid office skills
• Take‑charge/can‑do mentality yet able to follow set procedures.
• Monthly Bonus Incentive Plan
• Health insurance including medical, dental and vision
• Paid Time Off
• Life Insurance | Disability Insurance

About SmartStop Self Storage

Strategic Storage PM Canada, ULC, DBA SmartStop® Self Storage, is a diversified real estate company in the self‑storage industry, operating in the US and Canada. In addition, SmartStop was recently awarded Newsweek’s Best Customer Service 2021 & 2022 among Storage Center companies.

Diversity

SmartStop® Self Storage, is committed to diversity, equity and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team.