Store Manager

LFL Group; Wetaskiwin; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading retail company in Wetaskiwin is seeking a management team member to enhance customer service and store operations. The ideal candidate should have a strong background in retail, excellent leadership skills, and a passion for achieving business goals. This position offers opportunities for career growth and a comprehensive benefits package.

Benefits

Flexible and comprehensive benefits package

Competitive remuneration

Career progression

Employee discounts

Qualifications

• Minimum 3 years of retail sales and/or customer service experience.
• 2 or more years of retail supervisory or management experience.
• Proven track record in sales, customer service, and merchandising.

Responsibilities

• Maintain excellence in store merchandising detail and customer service.
• Increase stores Average Sales Closing Ratio and Return on Customer.
• Hold daily trigger talks and sales meetings.

Skills

Customer service orientation

Leadership

Problem-solving skills

Communication skills

Negotiation skills

Time management

Education

High school diploma or equivalent

Post-secondary education

Job description

Is this job for you

Do you believe in putting the customer first

Are you a team player and do you have an incredible sense of leadership

Are you motivated by achievement goals

The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous franchise locations!

Responsibilities

• Maintain excellence in store merchandising detail and customer service
• Understand implement maintain and ensure compliance with all Brick Group policies and procedures
• Increase the stores Average Sales Closing Ratio and Return on Customer (ROC) while controlling expenses
• Implement all sales and operations programs
• Schedule staff for optimum coverage levels
• Hold daily trigger talks and sales meetings
• Develop staff through goal setting coaching and performance evaluations
• Organize and plan promotions and marketing events
• Handle escalated customer service issues and offer solutions; ensure 100% customer satisfaction
• Promote teamwork within all departments
• Maintain store inventory levels and accuracy
• Control and reporting of Accounts Receivable and Accounts Payable
• Community involvement

Qualifications

• High school diploma or equivalent; post-secondary education an asset
• Minimum 3 years retail sales and / or customer service experience
• 2 or more years retail supervisory or management experience
• Proven track record in sales customer service operations and merchandising
• Exceptional interpersonal and communication skills both verbal and written
• Proven leadership skills
• Highly developed problem solving skills
• Excellent negotiating and closing skills
• Working knowledge of retail systems
• Good time management skills and work ethic
• The desire to promote an extreme level of excellence and pride in customer service and store detail
• Flexibility to work shifts including evenings and weekends as required

Why The Brick

• A flexible and comprehensive benefits package including Health Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts
• A dynamic environment to showcase your leadership talents.

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment application and selection process. If you require an accommodation at any stage of the process please let the hiring manager know or reach out to