Store Manager

Carters Inc.; Toronto; On-site; CAD 28,585 - 43,738; Full time

Benefits offered by this job

Health benefits

30% discount on brands

Parental leave

Personal development programs

Job summary

Carters Inc. is seeking a Store Manager in Toronto, Ontario. In this role, you'll lead your team as the first face of the brand, fostering an inclusive environment while achieving sales targets. Responsibilities include developing staff, managing budgets, and ensuring customer satisfaction.

Qualified candidates will possess a high school diploma, at least 3 years in management, and effective communication skills. With competitive compensation, benefits, and opportunities for personal development, Carters values work-life balance.

Qualifications

• Minimum of 3 years of retail or related management experience leading direct reports.
• Demonstrated leadership and supervisory skills inclusive of leading and directing tasks.

Responsibilities

• Build a talent pipeline through networking and recruiting.
• Foster a positive, safe, and inclusive work environment.
• Grow leaders through providing direction and investing in their development.
• Execute Company’s merchandising and operations direction.

Skills

Effective communication skills

Leadership and supervisory skills

Proficient in computer skills

Positive and solutions-oriented mindset

Education

High school diploma

Tools

Outlook

Excel

Job description

Role Overview

Love what you do. Carter’s CareersAs a Store Manager, you and the team you lead will be the first face of the brand for growing families. You and the team you lead will be there to congratulate new parents and grandparents, introduce them to our new baby essentials, help prepare them for the first day of school, and all the big and little moments on their parenting journey. We’re looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits. You’ll coach your teams to reach their potential, to become brand and product experts, and own their careers.

Responsibilities

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement
• Grow leaders through providing direction, delegation, and investing in their development
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Execute Company’s direction on merchandising and operations; manage payroll and budgets
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available
• Build customer loyalty through Company sponsored programs
• Reduce loss through a consistent level of customer service, education, and operational controls

Qualifications

• A positive and solutions-oriented mindset
• Effective and professional verbal and written communication skills
• Demonstrated leadership and supervisory skills inclusive of leading, directing, and executing multiple tasks at once
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
• Minimum of 3 years of retail or related management experience leading direct reports
• A high school diploma

Physical Requirements

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week

Benefits

• Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life.
• Benefits and perks that make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!
• Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more!
• The opportunity to build skills and grow as an individual. We provide professional and personal development to help shape your career.
• Development programs to help you grow in your current role and beyond. Whether you’re looking to join us for a short while or a long-term career, you will grow at Carter’s.

Compensation

Compensation for this position ranges from $20.75 - $31.75 per hour based on experience and location.

NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location.

Carter’s is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any type of accommodation, please do not hesitate to contact us.