Store Manager

Foot Locker, Inc.; St. Catharines; On-site; CAD 55,000 - 65,000; Full time

Benefits offered by this job

Employee discount 30-50%

Paid time off

Life, medical and dental coverage

Defined contribution plan

Development and advancement

Job summary

Foot Locker, Inc. is seeking a store leadership professional in Ontario to lead and develop a team, recruit and train staff, and ensure a superior in-store customer experience.

You will drive sales, manage operations, and collaborate with district and corporate teams to uphold brand standards. The role requires at least 2 years in a customer-facing sales environment, flexible availability including nights and weekends, and a track record of achieving results in a fast-paced retail setting.

Qualifications

• Demonstrated leadership ability in a customer-facing sales setting.
• Strong interpersonal and communication skills.
• Comfortable working in a fast-paced omni-channel retail environment.
• Analytical mindset with basic math and problem-solving skills.

Responsibilities

• Coaching and motivating your team to deliver an exceptional customer experience
• Execute recruiting, hiring, training, guest services, visual merchandising, and store operations standards
• Drive KPIs to maximize profitability and sales
• Enhance brand loyalty by enabling a natural, personable customer experience
• Act as a partner between customers, sales associates, store leadership and corporate partners
• Lead by example with clear, engaging communication and a customer-first mindset
• Maintain visual directives and brand standards
• Teach product knowledge and apply learnings to customer interactions

Skills

Leadership

Customer service

Sales

Retail operations

Job description

Overview

Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression.

As part of the DICK’S Sporting Goods family, you’re backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand. We’re looking for great people who want to influence culture and the generation that is shaping what’s next.

Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the communities we serve.

Come change the game with us.

You’re a natural teacher and coach, and have a passion for helping others deliver a great in-store Customer experience. Your team responds when you lead, and they want to work hard for you. Reporting to the District Manager, you will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience, and carry out all Company strategies. Your responsibilities will include all aspects of store management, including: execution of Company standards in recruiting, hiring, training, customer service, visual merchandising and store operations. It is all these activities together that will drive sales to maximize profit goals for your store, and lead you and your team to success.

This posting is for an existing vacancy.

Artificial intelligence is not used for the process of screening, assessing, or selecting applicants.

Responsibilities

• Coaching and motivating your team to inspire top performance and an exceptional customer experience


• Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations


• Execute plans to drive key performance indicators to maximize profitability


• Enhance brand loyalty by empowering team to create a natural and personable experience for customers


• Act as a partner between customers, sales associates, store leadership and corporate business partners


• Maintains a high level of customer focus and leads by example with clear and engaging communication


• Ensures visual directives and standards are maintained


• Passion for teaching associates product knowledge and how to apply their learnings to the customer experience

Qualifications

• Demonstrated leadership ability with at least 2 years of experience in a customer-facing sales setting


• Confident and comfortable engaging customersto deliver an elevated experience


• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products


• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment


• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis


• High level of ethics, values, integrity, and trust


• Flexible availability – including nights, weekends, and holidays

Benefits

• Rate of Pay: $55,000 - $65,000 / year


• 30-50% Employee Discount


• Paid Time Off


• Life, Medical and Dental Coverage


• Defined Contribution Plan


• Development and Advancement Opportunities

In compliance with Ontario's Bill 190.