Store Manager

Rexall; Ottawa; On-site; CAD 42,000 - 66,000; Full time

Job summary

Rexall is seeking a store leadership professional to drive front-store operations and deliver exceptional customer service in a collaborative, values-driven environment. You will lead a team, support performance development, and uphold company standards while engaging with customers and the community.

The role emphasizes accountability, communication, and alignment with corporate initiatives to deliver the Rexall Care experience across all store activities.

Qualifications

• 2–3 years supervisory experience in retail preferred.
• Strong business acumen with understanding of financials and reporting.
• Outstanding customer service and effective communication skills.

Responsibilities

• Provide leadership and motivation to Front Store employees by role modeling Rexall's values.
• Support performance management, employee development, and disciplinary procedures with the Pharmacy Manager as needed.
• Reinforce weekly District Leader updates for consistent communication of priorities and initiatives.
• Manage day-to-day cash, inventory, and shrinkage to adhere to company standards.
• Maintain Health & Safety standards and assist with store compliance with policies and requirements.
• Encourage staff to participate and deliver the #ALLin experience for every customer/patient.

Skills

Leadership

People management

Communication

Customer service

Accountability

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

At Rexall, we are community difference makers. We are leaders in health and wellness and a talent destination for over 7000+ Rexall team members. Together, we are defining better health through innovation, service, and living the Rexallvalues. Talk about a dream team!

What you are looking for:

• A closely connected culture
• A total rewards package meant to enhance your work-life flexibility
• Fully utilizing your talent
• Professional growth and development via challenging projects and assignments
• Warm and fuzzy feelings knowing you have helped your community, your team, the business and social causes through the Rexall Care Network

The road ahead is one of adventure and heart. Are you our next all star?

What you will be doing:

• Provide leadership and motivation to Front Store employees by role modeling Rexall's values
• In conjunction with the Pharmacy Manager, encourage a culture of accountability through performance management including performance management, employee development, disciplinary procedures, recruitment efforts, certifications, and handling employee relations as the need arises
• Reinforcing weekly updates provided by the District Leader, for consistent communication of focuses and corporate initiatives
• Manage day-to-day cash, maintain and optimize inventory and shrinkage to ensure adherence to company standards
• Maintain Health & Safety standards and support store initiatives for compliance with corporate, municipal and provincial policies and requirementsResponsible for day-to-day merchandising, inventory receiving, custodial, clerical, and operations related responsibilities ensuring required work is completed
• Encourage and empower staff to participate and deliver the #ALLin experience for every customer/patient
• This role is filling an existing vacancy on the team.

How you will succeed:

• 2-3 years supervisory experience in the retail industry preferred
• Strong digital literacy in retail software, Microsoft Word, Excel, PowerPoint and Outlook
• Strong eye for business with acute understanding of financials and reporting
• Outstanding customer service, strong people management and effective communication practices
• The effective execution and implementation of strategic corporate initiatives and programs

At Rexall, we are better together. We serve our customers, partners, and patients best—we are our best—when everyone brings their true self to work. Our connected, inclusive culture celebrates our lived experiences, backgrounds, expertise, and self-expression to let us win as one team. Leveraging our differences distinguishes us and brings out our best performance.

Are you #ALLin?

Our hiring process uses AI-enabled tools to assist with the assessment of applications based on job-related criteria. All decisions are made by the hiring team.

Rexall Pharmacy Groupis committed to providing an accessible environment for all of our customers, employees, and job applicants. Rexall Pharmacy Group will make available to any selected applicants' accommodations and/or accessible formats should they require. Candidates are encouraged to discuss any accommodation they may need in order to allow for the most effective selection process.