Store Manager

Arden Holdings Inc.; Hamilton; On-site; CAD 125,000 - 150,000; Full time

Job summary

A leading fashion retail company is looking for a Store Manager in Hamilton, Ontario. The role involves overseeing store operations, training staff, and ensuring customer satisfaction. Ideal candidates will have 2-3 years of retail management experience and a high school diploma. The position offers between $20.60 and $27.48 per hour along with benefits like group insurance, bonuses, and employee discounts.

Benefits

Group insurance

Bonus possibilities

Employee discount

Wellness initiatives

Opportunities for growth

Qualifications

• Minimum of 2-3 years retail management experience is essential.
• Ability to manage stress in a fast-paced environment is required.
• Proven people development skills and ability to assess talent.

Responsibilities

• Collaborate with supervisor to achieve sales and profit budgets.
• Train store team on company standards and programs.
• Handle customer complaints and resolve them in a timely manner.

Skills

Retail management experience

People development skills

Time management

Stress management

Education

High school diploma or equivalent

Tools

Visual merchandising education

Job description

THIS COULD BE YOU!

Want to be part of an amazing team? If you’re a vibrant and highly motivated leader with an interest in fashion retail – we want to hear from you.

The Role

TheStore Manager works with the District Supervisor to oversee all store operations, as well as plan & execute strategies to drive sales and profitability. TheStore Manager is responsible for merchandising, customer service, as well as their teams training & development. The Store Manager must adhere to all company policies and procedures and must be a role model and demonstrate the utmost professionalism and integrity while creating a climate of trust and respect within the team. They must keep an open mind when dealing with customer and employee issues, listen to others and make fair and honest decisions accordingly. The Store Manager monitors performance and takes immediate action on substandard performance. They are able to lead and create an overall positive customer and employee experience.

Responsibilities Include:

• Collaborating with the District Supervisor to develop and implement strategies to achieve the store’s sales and profit budgets.
• Training store team (current employees and new hires) on company standards and programs in accordance with the employee manual.
• Taking action with the support of the District Supervisor on low performance and resolving conflicts.
• Recruiting and retraining talent by motivating their team and recognizing good performance.
• Conducting administrative and operational duties as required.
• Performing opening and closing procedures as per operational guidelines.
• Ensuring health and safety standards are adhered to.
• Preparing and managing employee weekly schedule.
• Handling customer complaints and resolving them in a timely manner.
• Comply with all head office requests regarding store operations.
• Processing and managing all incoming merchandising shipments.
• Handling all returns to head office as required.
• Comply with policy and regulations as per the company’s employee manual.
• Processing cash/credit/debit purchases at the register.

Qualifications:

• Minimum of 2-3 years retail management experience
• High school diploma or equivalent
• Experience and/or education in visual merchandising
• Solid business acumen
• Proven people development skills and ability to assess talent
• Strong time management and priority-setting skills
• Ability to manage stress in a fast-pace environment
• Ability to delegate tasks and take ownership
• Ability to lead a team in a positive and inclusive manner

Physical Requirements:

• Ability to stand for extended periods and climb a ladder;
• Move, lift and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).

AvailabilityRequirements:

• Days, evenings and weekends.

The expected wage range for this role is between $20.60 - $27.48.

This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company.

What's in it for you?

✓ Group insurance

✓ Bonus possibilities

✓ Dynamic and friendly work environment

✓ Employee discount

✓ Upgraded eligibility for Ardene Rewards

✓ Birthday paid off & Wellness days

✓ Wellness initiatives

✓ Cool contests

✓ Opportunities for growth

At Ardene, you’re more than an employee – you’re part of a fun, dynamic and energetic family.