Store Manager

Lordco Parts; District of North Vancouver; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading automotive parts retailer in North Vancouver is seeking a Store Manager to lead and develop a high-performing team. The ideal candidate will have 3-5 years of experience in the auto parts retail business and demonstrate strong leadership and organizational skills. This role involves building a positive store culture, ensuring excellent customer service, and driving operational improvements. Join a family-owned company that values equity and diversity in the workplace.

Benefits

Career Growth

Vibrant Community

Helpful Staff

Qualifications

• 3-5 years of experience in the auto parts retail business.
• Ability to lead by example and develop a team.
• Detail-oriented and able to manage multiple priorities.

Responsibilities

• Build, guide, train, and develop an engaged team.
• Drive continuous improvement in processes and productivity.
• Ensure customer needs are met with friendly and accurate service.

Skills

Leadership

Customer service

Communication skills

Organizational skills

Job description

Store Manager — North Vancouver, BC Annual pay range is $70K - $90K based on store performance and experience, including base salary and commissions

Why Lordco?

At Lordco, we believe success is the result of preparation meeting opportunity. We’re committed to your professional growth and offer a dynamic work environment where you can make a real impact. Join our team and benefit from:

• Career Growth:Develop your skills and advance in a company that values your ambition.
• Vibrant Community: A pleasant area with diverse customers that can enhance your experience. There are numerous sales opportunities and quality services available, along with many restaurants offering delicious food.
• Helpful Staff: Whether you're gearing up for a weekend project or need expert advice on the go, the team at our Burnaby location is ready to help! Known for their friendly service and deep knowledge, they’ve got you covered with the right parts and support—every time.

Why North Vancouver?

North Vancouver is one of the safest and cleanest cities in Canada where you can reside and work with an open‑minded community. With outstanding outdoor activities, excellent public transport, and tons of locally owned restaurants to indulge in, there’s something for everyone! u00A0 Lordco Auto Parts is Canada’s largest independently‑owned automotive parts retailer, with over 100 locations across Western Canada. As a family‑owned and operated business since 1974, we want you to feel valued and welcomed within our diverse and inclusive team. u00A0

What You’ll Do:

Leadership

• Build, guide, train, and develop an engaged team to deliver high levels of customer service and business results fueled by a positive store culture.
• Participate in regular meetings and provide updates on store initiatives.
• Maintains a complete team, actively working with the recruitment team in the hiring process.

Mentorship

• Coach, mentor, and develop staff for future growth.
• Conduct annual staff evaluations with store team and coach to improve any performance gaps.
• Leads effective meetings /coaching sessions, keeping the team well informed of pertinent information.

Operations

• Drive continuous improvement in processes, procedures, and productivity.
• Effective store scheduling to support business operations.
• Identify areas of growth within store operations to help ensure targets are achieved.
• Responsible for managing store cycle count process and ensure compliance on OH&S policies and procedures.

Customer Service

• Ensure customer needs are met, and the service provided by the store team is friendly, efficient, and accurate.
• Respond to customer complaints in a timely, appropriate, and professional manner.
• Ensure that all products and displays in the store are merchandised effectively to maximize sales and profitability.

Do you fit the part?

• 3-5 years of experience in the auto parts retail business.
• Ability to lead by example and develop a team.
• Strong leadership and people management abilities.
• Ability to produce results while maintaining a positive team environment.
• Excellent verbal and written communication skills.
• Excellent organizational skills and the ability to meet deadlines.
• Detail-oriented and able to manage multiple priorities at once.

Apply now and join our family today! u00A0 At Lordco Auto Parts, we are committed to fostering a culture that celebrates diversity, promotes equity, and prioritizes inclusion in every aspect of our organization. We recognize that embracing diversity enriches our workplace, enhances our perspectives, and fuels innovation. u00A0