Store Manager

The Shepherd's Guide Directory Inc.; Charlottetown; On-site; CAD 70,000 - 80,000; Full time

Benefits offered by this job

Health benefits after probation

Accommodations available on request

Job summary

Mission Thrift Store Charlottetown is seeking a Store Manager to lead a thrift-retail operation and oversee staff and volunteers. You will manage budgets, inventory, and donations while ensuring a safe, welcoming environment for customers and team members.

You will recruit and develop staff, coordinate schedules, report to the Board, and drive marketing initiatives. Faith alignment and active prayer with the team are part of the role, with accommodations as needed.

Qualifications

• Diploma in Business Administration or equivalent.
• 2+ years of experience in managing retail business and staff/volunteers.
• 5+ years of experience in retail with knowledge of barcoding, price tagging, cash register operation, and POS systems.
• Strong understanding of retail KPIs, sales, leadership, and management in non-profit/voluntary organizations.
• Knowledge of federal and provincial legislation applicable to voluntary sector organizations, including employment standards, human rights, OH&S, charities, etc.
• Excellent team leadership and interpersonal skills with proven people management experience.
• Proficient in Microsoft Office to manage communications, spreadsheets, documents, and word processing.
• Effective written, verbal, and listening communication skills and time management.

Responsibilities

• Develop and monitor control systems for budgets, cash flows, and inventory.
• Develop standards of donations, inventory control, sales, and marketing.
• Maximize floor space to display/sell inventory.
• Ensure a safe environment for customers, volunteers, and staff.
• Recruit, train, and schedule volunteers; recruit and hire staff for approved positions.
• Annually conduct performance reviews and ensure compensation per policy.
• Prepare monthly reports for the Board and attend meetings.
• Develop and control budgets for marketing, advertising, promotion, and the annual store budget.
• Lead daily prayers/devotions with volunteers and staff.

Skills

Leadership

People management

HR management

Office suite

Education

Diploma in Business Administration

Tools

POS systems

Barcoding & pricing

Job description

MISSION THRIFT STORE CHARLOTTETOWN, PEI STORE MANAGER (Full-Time) JOB POSTING

BFM Foundation Canada is a national Christian organization with over 50 Mission Thrift Stores across the country. The net revenue from all Mission Thrift Stores is devoted to the Joint Ministry of BFM Foundation Canada and Bible League Canada (BLC). These funds are used to establish adult and children’s literacy programs, church planter training, and distribute Bibles in many places around the world. The stores are operated primarily by dedicated volunteers.

WHY WORK HERE

At Mission Thrift Store, your work makes a difference. As Store Manager, you will lead a thrift retail operation that supports local community engagement, environmental sustainability, and global Bible-based ministry initiatives. This is an opportunity to combine your passion for retail leadership with meaningful work, leading a team of staff and volunteers while helping generate funds that transform lives in Canada and around the world. If you are a mission and success-driven leader who enjoys building teams, serving your community, and making an impact, we would love to hear from you!

PURPOSE OF THE POSITION

The Store Manager is responsible for the overall operation of Mission Thrift Store Charlottetown and the coordination of all staff activities. As a committed Christian, he/she is expected to reflect Christ in both behavior and relationships within the store. Success in this position requires strong leadership skills, including the ability to motivate staff and volunteers, delegate tasks effectively, manage finances, and demonstrate sound knowledge of inventory control, pricing, and marketing. Building and maintaining positive relationships with community organizations and partner charities is also a key aspect. The Store Manager will report to the Board of Directors and work with the Regional Manager to oversee the store’s success, implement new programs/systems, and establish a solid volunteer base.

HOW YOU WILL CONTRIBUTE

• Develop and monitor control systems for budgets, cash flows, and inventory.
• Develop standards of donations, inventory control, sales, and marketing.
• Ensure that the floor space is maximized for the most effective use to display/sell inventory.
• Ensure a safe environment for customers, volunteers, and staff.
• Ensure effective volunteer recruitment, training, and scheduling.
• Ensure that donated goods meet the requirements for re-sale.
• Recruit and hire all staff for approved positions.
• Annually conduct performance reviews for all staff and ensure each is compensated as per policy.
• Prepare monthly reports for the Board of Directors and attend their meetings.
• Develop and control budgets for marketing, advertising, and promotion, as well as assist in developing the annual store budget.
• Ensure or lead in daily prayers/devotions with volunteers and staff.

QUALIFICATIONS

• Diploma in Business Administration or equivalent.
• 2+ years of experience in managing retail business and associated staff/volunteers.
• 5+ years of experience in retail, with knowledge of barcoding and price tagging, cash register operation, and Point-of-Sales systems.
• Strong understanding of retail principles as they relate to KPIs, sales, leadership, and management within non-profit/voluntary organizations.
• Understanding of all federal and provincial legislation applicable to voluntary sector organizations, including employment standards, human rights, occupational health and safety, charities, etc.
• Excellent team leadership, collaboration/teamwork, and interpersonal skills, with proven experience in effective people management.
• Knowledge of and experience in Human Resources management.
• Proficient in computer functions (i.e. Microsoft Office) to manage communications and develop spreadsheets, documents, and word processing.
• Effective written, verbal, and listening communication skills.
• Effective time management.

MANDATORY COMMITMENT

• Follower of Jesus Christ who wholeheartedly subscribes to the Mission Thrift Store Statement of Faith and Purpose.
• In fulfilling your responsibilities, you will be required to pray with people who work or volunteer at Mission Thrift Stores. This may include, but is not limited to, opening in prayer at Mission Thrift Store Board and/or Staff Meetings, Mission Thrift Store events, and the BFM Foundation (Canada) Annual Conference.
• A love for Bible-based ministry in Canada and around the world.
• Cultural, economic, and environmental sensitivity.

SALARY EXPECTATIONS

The salary range is $70,000.00 - $80,000.00 annually, plus Health Benefits following the successful completion of a three-month Probation Period.

Mission Thrift Store welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the interview process.