Store Manager

Info Resume Edge; Canada; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading retail company in Canada seeks an experienced Store Manager to oversee daily operations, lead the store team, and achieve sales targets. The ideal candidate will have a strong background in retail management, excellent customer service skills, and proven experience managing inventory. Responsibilities include recruiting staff, preparing sales reports, and ensuring compliance with regulations. This role requires flexibility in working hours and a focus on customer satisfaction.

Qualifications

• Proven experience as a Store Manager or in a similar retail supervisory role.
• Strong leadership and team management skills.
• Good understanding of retail operations and sales principles.

Responsibilities

• Oversee daily store operations and ensure efficiency.
• Lead and manage the store team to meet performance targets.
• Deliver excellent customer service and handle escalated issues.
• Monitor inventory levels and manage orders and displays.

Skills

Leadership

Customer service

Communication

Inventory management

Problem-solving

Education

Bachelors degree in Business Administration or Retail Management

Tools

POS systems

MS Office

Job description

Job Summary

We are seeking a results-driven and customer-focused Store Manager to oversee the daily operations of our store. The Store Manager will be responsible for leading the store team, achieving sales targets, maintaining high levels of customer satisfaction, managing inventory, and ensuring the store runs efficiently and profitably.

Key Responsibilities

Oversee daily store operations, ensuring smooth and efficient functioning.

Lead, motivate, and manage the store team to achieve sales and performance targets.

Deliver excellent customer service by training staff and handling escalated customer issues.

Monitor inventory levels, place orders, and ensure products are properly stocked and displayed.

Prepare sales reports and analyze sales figures to identify areas for improvement.

Implement merchandising standards and promotional activities to maximize sales.

Ensure compliance with company policies, procedures, and health & safety regulations.

Recruit, train, and develop store staff; create work schedules and manage staff performance.

Manage cash handling, banking, and store budgets responsibly.

Maintain a clean, organized, and inviting store environment.

Requirements

Bachelors degree in Business Administration, Retail Management, or a related field (preferred).

Proven experience as a Store Manager or in a similar retail supervisory role.

Strong leadership and team management skills.

Excellent customer service and communication abilities.

Good understanding of retail operations, sales principles, and inventory management.

Proficient in using POS systems and MS Office.

Ability to work flexible hours, including weekends and holidays, as needed.

Strong problem-solving skills and attention to detail.