Store Leader: Grow People, Delight Pet Parents

PetSmart Store Support Group, Inc.; Canada; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading pet retail company in Canada is seeking a Retail Store Manager to enhance the customer experience while leading store operations. The ideal candidate will possess 4-6 years of retail leadership experience and have a passion for pets. Responsibilities include overseeing safety, managing finances, and fostering a positive store environment. This role requires strong communication skills and the ability to react under pressure, making it a rewarding opportunity for a dedicated professional.

Benefits

Paid Weekly

Health & Wellness Benefits

Group Registered Retirement Plan (RRSP) with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Qualifications

• 4-6 years of retail leadership experience or customer-focused environment.
• Full-time availability with flexible schedule.
• Proficient in computer applications.
• Strong written and verbal communication skills.
• Ability to react under pressure and maintain composure.

Responsibilities

• Lead and oversee the safety and operational execution in the store.
• Handle recruitment, coaching, and employee decisions.
• Manage store financials and ensure compliance with policies.
• Create and post schedules, ensuring proper team engagement.

Skills

Retail leadership

Customer-focused experience

Communication skills

Organizational skills

Tools

Computer applications

Job description

A leading pet retail company in Canada is seeking a Retail Store Manager to enhance the customer experience while leading store operations. The ideal candidate will possess 4-6 years of retail leadership experience and have a passion for pets. Responsibilities include overseeing safety, managing finances, and fostering a positive store environment. This role requires strong communication skills and the ability to react under pressure, making it a rewarding opportunity for a dedicated professional.