Store Leader: Elevate Sales & Customer Experience

Pottery Barn; Brossard; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading home furnishing retailer in Canada is seeking an Assistant Manager of Sales and Service. This role involves leading a team to provide exceptional customer service, managing store operations effectively, and ensuring a positive environment for associates. A minimum of 2-3 years in retail sales or management is required, along with strong leadership and communication skills. Benefits include a generous employee discount and health insurance.

Benefits

Generous employee discount

401(k) plan

Health benefits, dental and vision insurance

Paid vacations and holidays

Qualifications

• 2-3 years of previous retail sales experience or management experience in a customer service related field.
• Excellent communication, organization, and leadership skills.
• Superior critical thinking skills to creatively identify challenges.

Responsibilities

• Lead the store team to create an exceptional experience for customers.
• Ensure timely resolution of client service issues.
• Utilize Selling Essentials and training resources to educate team.

Skills

Leadership

Communication

Critical Thinking

Time Management

Job description

A leading home furnishing retailer in Canada is seeking an Assistant Manager of Sales and Service. This role involves leading a team to provide exceptional customer service, managing store operations effectively, and ensuring a positive environment for associates. A minimum of 2-3 years in retail sales or management is required, along with strong leadership and communication skills. Benefits include a generous employee discount and health insurance.