Store Leader - Elevate Customer Experience & Sales

Luxottica; Abbotsford; On-site; CAD 59,000 - 103,000; Full time

Job summary

LensCrafters in Abbotsford, BC, seeks a Store Manager to lead daily store operations, coach staff, and drive sales while upholding the LensCrafters brand and patient experience. You will manage staffing, inventory, and customer service delivery to achieve targets and foster a high-performance team.

The role requires strong communication, supervisory experience, and knowledge of retail processes in a fast-paced optical environment.

Qualifications

• High school diploma or equivalent required.
• Experience in retail management and vision care is preferred.
• Strong communication and sales skills with customer focus.

Responsibilities

• Lead store team to deliver exceptional customer service and sales performance.
• Train and coach staff; manage scheduling and performance.
• Monitor store KPIs and ensure brand standards are met.
• Oversee inventory, merchandising, and POS operations.
• Collaborate with optical partnerships and doctor relationships.

Skills

Customer service

Staff training

Communication

Sales skills

Retail operations

Education

High school diploma

College degree (preferred)

Tools

POS system

Job description

LensCrafters in Abbotsford, BC, seeks a Store Manager to lead daily store operations, coach staff, and drive sales while upholding the LensCrafters brand and patient experience. You will manage staffing, inventory, and customer service delivery to achieve targets and foster a high-performance team.

The role requires strong communication, supervisory experience, and knowledge of retail processes in a fast-paced optical environment.