Store Leader & Activist: Elevate Experience & Impact

THE BODY SHOP; Burnaby; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in ethical beauty is seeking an inspirational leader to join their team. This role involves partnering with the Shop Manager to enhance customer engagement and drive sales performance. You will lead a dedicated team, ensuring they are motivated and equipped to deliver exceptional service while embodying the brand's commitment to social and environmental responsibility. With a focus on collaboration and community activism, this position offers a unique opportunity to make a positive impact. If you are passionate about beauty and leadership, this is the perfect role for you.

Benefits

50% discount on regular products

Paid volunteer days

Comprehensive onboarding

Training hours for team

Free product samples

Opportunities for growth

Inclusion & Belonging Networks

Real living wage for consultants

Qualifications

• Experience in a customer-facing role and team development is essential.
• Strong problem-solving and communication skills are a must.

Responsibilities

• Lead a team to deliver excellent customer experiences and meet sales targets.
• Use data to make informed business decisions and drive performance.

Skills

Customer Service

Team Leadership

Sales Performance

Problem Solving

Communication

Data Analysis

Planning and Organizing

Flexibility

Education

Experience in Customer Facing Role

Experience in People Leadership

Tools

Microsoft Office Suite

Job description

An established industry player in ethical beauty is seeking an inspirational leader to join their team. This role involves partnering with the Shop Manager to enhance customer engagement and drive sales performance. You will lead a dedicated team, ensuring they are motivated and equipped to deliver exceptional service while embodying the brand's commitment to social and environmental responsibility. With a focus on collaboration and community activism, this position offers a unique opportunity to make a positive impact. If you are passionate about beauty and leadership, this is the perfect role for you.