Store Lead- Sherwood Park, AB

Lee Valley Tools Ltd.; Sherwood Park; On-site; CAD 28,000 - 40,000; Full time

Benefits offered by this job

Lee Valley employee discount

Family-friendly work environment

Job summary

Lee Valley Tools Ltd. in Sherwood Park, AB, is seeking a store supervisor to maintain smooth operations at our pop-up location. You will supervise staff, coordinate daily objectives, and ensure exceptional customer service while meeting labor targets and store requirements.

Ideal candidates have 4–6 years in a customer-facing role and a post-secondary diploma in Business Administration. We offer an employee discount and a supportive environment focused on learning and long-term development.

Qualifications

• 4–6 years of customer-facing experience required.
• Post-secondary diploma in Business Administration is an asset.

Responsibilities

• Assign and monitor employee objectives based on store priorities.
• Assist with staffing levels and staff training.
• Provide guidance and support to staff for problem solving and customer service.
• Meet labor and performance targets.
• Lead store projects related to store operations.
• Enter and maintain data that affects store reports.
• Collaborate with other departments to execute corporate strategies.
• Open and close the store; handle bank runs and errands.

Skills

Customer service

Staff supervision

Staff training

Problem solving

Data entry

Education

Post-secondary diploma in Business Administration

Job description

Reporting to:Director, Retail operations

About Lee Valley:

Since 1978, Lee Valley has recognized that for many, woodworking and gardening are more than just hobbies. Lee Valley Tools enjoys a proud history of providing high-quality woodworking, gardening, hobby, hardware, gift and seasonal merchandise to customers worldwide. We pride ourselves on providing quality products and renowned customer service.

Lee Valley has been honored with many prestigious awards, including being recognized as one of Canada's Best Managed Companies by Deloitte. Additionally, we ranked #1 for In-Store Experience in Ontario by Leger Marketing Inc.

A position at Lee Valley is more than just a job – we honor the time and dedication that our people give by providing sustained and meaningful employment while striving to provide an environment where learning and development are encouraged.

Overview:

We have an exciting opportunity our pop-up store in Sherwood Park, AB.

Maintains the continuity of the company's standards and policies and efficient store operations in the manager's absence. Provides formal supervision to the store staff by co-ordinating, monitoring, and advising others, or by helping out where needed to ensure the store runs smoothly and effectively.

Key Responsibilities:

• Works with employees to assign, and monitor individual objectives and activities based on store specific priorities.
• Works with the Store Manager to execute staffing levels, participates in training for staff.
• Provide guidance and support to staff with problem solving and decision making, to ensure excellent customer service based on the needs of the business.
• Meets assigned Labor and performance targets
• Takes on projects that directly relate to the store's function.
• responsible for entering and maintaining data entry that directly affects the stores reports.
• Works with other departments to ensure activities related to corporate strategies and direction are executed smoothly and accurately.
• Performs tasks and duties required to ensure the successful and efficient operation of a retail location.
• Will open/close the store.
• Will do bank runs and run errands, as required.

Knowledge and Skills:

• Completion of a post-secondary diploma program, ideally in Business Administration, is an asset
• 4-6 years of experience in a customer facing environment, or equivalent, is required.

What we offer:

• A generous Lee Valley employee discount.
• A supportive, family-oriented environment that encourages learning, growth, and long-term development.

Salary Range: $25/hr

Diversity and Inclusion:

At Lee Valley, we are proud to celebrate and foster a diverse team of professionals. We take pride in nurturing an inclusive culture that empowers our people to be their authentic selves, celebrate their differences and love where they work. Our diverse community combined with our inclusive culture, is what sets us apart in the industry.

We encourage all candidates to apply for job opportunities with Lee Valley regardless of race, national origin, colour, religion, age, gender identity or expression, sexual orientation, marital and family status, or disability.

Our Approach to Artificial Intelligence in Recruitment

We believe that hiring decisions should be grounded in human judgment, thoughtful evaluation, and meaningful dialogue.

At Lee Valley, we do not use artificial intelligence tools to screen, rank, or make automated decisions about candidates. All applications are reviewed by members of our hiring team, and selection decisions are made through human assessment and professional judgment.

We are committed to a fair, transparent, and equitable recruitment process where candidates are evaluated based on their experience, skills, and potential - not by automated systems.

Accommodation Requests

If you require accommodation during the recruitment and selection process, please do not hesitate to reach out.

We thank all applicants, however only those selected for an interview will be contacted.