Store lead - heartland town center - full time

The Children's Place canada; Mississauga; On-site; CAD 40,000 - 50,000; Full time

Job summary

A prominent children's clothing retailer is looking for a Store Lead in Mississauga, Ontario. This role involves supporting management with daily operations, including cash-wrap procedures and ensuring high customer service standards. The ideal candidate should have previous retail experience and be able to lead and motivate associates effectively. You will play a critical role in fostering a positive work environment and engaging with customers to provide exceptional service. Flexibility in schedule is required to meet business needs.

Qualifications

• 1-3 years previous retail experience is required.
• Must be at least 18 years of age.
• Must embrace self-development.

Responsibilities

• Support Store Leadership Team with cash-wrap operations.
• Act as Leader on Duty (LOD) when needed.
• Coach and develop associates to improve performance.

Skills

Excellent customer engagement

Detail oriented

Ability to prioritize tasks

Ability to work in team environment

Effective communicator

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Childrens Place (Place) has always been, and continues to be committed to providing equal employment opportunities to all of its associates and applicants for employment. It is therefore the policy of The Childrens Place to hire, train and promotes all of its associates and to administer all other personnel policies regardless of age, sex, disability, race, ethnic origin, citizenship, creed, sexual orientation, marital status or any other ground as described in the Ontario Human Rights Code. The Children Place supports the full inclusion of persons with disabilities as set out in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Accommodation is available upon request for applicants and internal employees with disabilities.

The Childrens Place (Place) s'engage comme toujours offrir l'quit en matire d'emploi tous les associs et candidats l'emploi. En consquence, la politique de PLACE est de recruter, former, donner de l'avancement et appliquer toutes les autres politiques relatives au personnel sans considration dge, sexe, invalidit, race, origine ethnique, citoyennet, croyance, orientation sexuelle, tat matrimonial ou autre motif dcrit dans le Code des droits de la personne de lOntario. The Childrens Place appuie la pleine intgration des personnes handicapes, conformment au Code des droits de la personne de lOntario et la Loi sur l'accessibilit pour les personnes handicapes de lOntario (LAPHO). Les amnagements ncessaires sont disponibles sur demande pour les candidats et les employs internes touchs par une invalidit.

Location

Mississauga, Ontario

Job Summary

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

Responsibilities

Key Accountabilities

• Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations
• Partners with Store Manager to address an performance concerns with associates
• Support and participate in all company training and development initiatives
• Foster a positive work environment and provides direct, objective feedback in a timely manner
• Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process
• Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand
• Represent the company in a professional and positive manner
• Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives
• Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll
• Process payroll weekly
• Modify schedule based on business climate
• Help maintain a clean, organized, and efficient stockroom, adhering to set policies
• Ensure Environment (CRE) Standards & Safety requirements are being met

Education and Experience

• High school diploma or equivalent
• 1-3 years previous retail experience
• Must be at least 18 years of ag

Skills and Behaviors

• Excellent customer engagement
• Must be detail oriented
• Ability to prioritize tasks
• Ability to work in team environment
• Ability to give and receive performance-based feedback
• Must embrace self-development
• Must be an effective communicator
• Must be adaptable and flexible to changing priorities
• Excellent time management, planning, and organization skills
• Proficient in Microsoft Office
• Ability to adapt to and learn internal applications
• Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs