Store Lead & Customer Experience Coach

The Children's Place canada; Toronto; On-site; CAD 35,000 - 45,000; Full time

Job summary

A retail company in Toronto is seeking a Store Lead to support the Store Leadership Team. The role involves managing cash operations, ensuring customer engagement, and fostering a positive work environment. Candidates should have a high school diploma and 1-3 years of retail experience, with exceptional customer service skills. The company offers a dynamic work environment with a commitment to employee development.

Qualifications

• 1-3 years previous retail experience.
• Must be at least 18 years of age.

Responsibilities

• Assist in developing talent through training.
• Address performance concerns with associates.
• Support training and development initiatives.
• Foster a positive work environment.
• Assess performance and provide feedback.
• Model exceptional customer service.
• Maximize productivity through operational knowledge.
• Participate in Leader on Duty program.

Skills

Excellent customer engagement

Detail oriented

Ability to prioritize tasks

Teamwork

Performance feedback

Self-development

Effective communication

Adaptability

Time management

Microsoft Office proficiency

Education

High school diploma or equivalent

Job description

A retail company in Toronto is seeking a Store Lead to support the Store Leadership Team. The role involves managing cash operations, ensuring customer engagement, and fostering a positive work environment. Candidates should have a high school diploma and 1-3 years of retail experience, with exceptional customer service skills. The company offers a dynamic work environment with a commitment to employee development.