Store Key Holder: Lead Sales & Customer Experience

La Senza; London; On-site; CAD 40,000 - 55,000; Full time

Job summary

A renowned retail brand is seeking a Key Holder in London, Ontario, to assist in driving sales and ensuring exceptional customer experiences. The candidate will support management in creating a positive work environment, resolve customer issues, and uphold company values. Strong customer service, coaching skills, and previous supervisory experience are essential. Flexibility in scheduling is required. This is an opportunity to lead and create a high-performance culture within the store.

Qualifications

• Ability to foster exceptional customer service and optimize sales.
• Effective communication and delegation across organizational levels.
• Strong analytical skills with business acumen.

Responsibilities

• Drive profitable sales growth and support management in creating a positive environment.
• Resolve customer relations issues and assist with operational activities.
• Ensure compliance with standard operating procedures.

Skills

Customer service orientation

Delegation and follow-up skills

Coaching and development

Strategic and analytical skills

Time management and organizational skills

Professional demeanor

Job description

A renowned retail brand is seeking a Key Holder in London, Ontario, to assist in driving sales and ensuring exceptional customer experiences. The candidate will support management in creating a positive work environment, resolve customer issues, and uphold company values. Strong customer service, coaching skills, and previous supervisory experience are essential. Flexibility in scheduling is required. This is an opportunity to lead and create a high-performance culture within the store.