Store General Manager — Inspire Teams & Customer Experience

Indigo Books & Music; Mississauga; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading bookstore in Mississauga is seeking a General Manager to oversee store operations, ensure customer satisfaction, and drive sales. The ideal candidate will have over 6 years of management experience in retail and excel in team leadership and sales strategies. This role requires strong communication skills and flexibility in scheduling. Join us to foster a positive store culture focused on employee growth and customer engagement.

Benefits

Diversity and inclusion initiatives

Community engagement opportunities

Qualifications

• 6+ years of management experience in specialty retail and/or multi-unit retail.
• Ability to be mobile on the sales floor for extended periods.
• Availability for a flexible schedule including evenings and weekends.

Responsibilities

• Lead a team to deliver exceptional customer experiences.
• Achieve sales and profitability goals.
• Create a positive store culture for employee engagement.

Skills

Management experience

Customer focus

Problem solving

Team leadership

Sales strategy

Bilingualism (French/English)

Education

College degree or equivalent experience

Job description

A leading bookstore in Mississauga is seeking a General Manager to oversee store operations, ensure customer satisfaction, and drive sales. The ideal candidate will have over 6 years of management experience in retail and excel in team leadership and sales strategies. This role requires strong communication skills and flexibility in scheduling. Join us to foster a positive store culture focused on employee growth and customer engagement.