Store Experience & Client Services Leader

Sephora USA, Inc; Edmonton; On-site; CAD 50,000 - 65,000; Full time

Job summary

A leading beauty retailer in Edmonton is seeking a Stage Experience and Services Manager to oversee all aspects of client services and manage a passionate team of Beauty Advisors. Ideal candidates will have 2-4 years of leadership experience in a high-volume retail environment and a strong commitment to customer service excellence. Join a team that celebrates diversity and empowers employees to deliver outstanding experiences.

Benefits

Employee discounts

Exclusive brand events

Comprehensive training

Qualifications

• 2-4 years of experience in a similar role.
• Exceptional leadership and influential skills.
• Proven ability to lead and build top-performing teams.

Responsibilities

• Manage the sales experience and services in the store.
• Execute Beauty Advisor training for all new hires.
• Ensure response to client feedback and act on it.

Skills

Leadership skills

Client service orientation

Team building

Communication

Flexibility

Job description

A leading beauty retailer in Edmonton is seeking a Stage Experience and Services Manager to oversee all aspects of client services and manage a passionate team of Beauty Advisors. Ideal candidates will have 2-4 years of leadership experience in a high-volume retail environment and a strong commitment to customer service excellence. Join a team that celebrates diversity and empowers employees to deliver outstanding experiences.