Store Environment Team Member

The Michael's Companies; Canada; On-site; CAD 26,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Employee discounts

Tuition assistance

Paid time off

Job summary

The Michaels Companies in TOR-ETOBICOKE, ON seeks a Store Associate to maintain a clean, safe and welcoming shopping environment. You will perform cleaning, stock, and customer service tasks, support checkout, and participate in SOPs and store programs to ensure brand standards.

Responsibilities include deep cleaning key areas, assisting with omnichannel processes, and providing friendly service while enforcing safety and shrink programs.

Qualifications

• Retail or cleaning experience preferred.
• Able to engage customers and explain store programs.

Responsibilities

• Perform store cleaning and maintenance per SOPs.
• Assist customers and operate checkout to standards.
• Support BOPIS/SFS and stock/planogram processes.
• Adhere to safety and shrink programs and company policies.

Skills

Retail experience

Cleaning experience

Customer service

Job description

Job Overview

Store - TOR-ETOBICOKE, ON Maintain a high standard of overall look and feel of the store which includes maintaining store cleanliness and recovery standards to deliver our Brand Promises. Deliver friendly customer service, help customers shop our store and find what they’re looking for. Collects and disposes of trash following approved procedures. Dust and damp mops floors following approved procedures. Moves equipment and products for proper cleaning and places products back in correct placement. Cleans assigned areas with the use of assigned materials and equipment. May require mixing water and detergents in containers to prepare cleaning solutions according to specifications. Deep clean key areas of the store including but not limited to bathrooms, breakrooms, entry ways and other high traffic areas to maintain a clean, safe environment for customers and staff. Must keep cleaning equipment neat and orderly; notify supervisor of supply needs in advance for replenishment. Seeks out areas requiring cleaning; takes initiative to complete the task. Completes all tasks assigned by supervisor. Performs tasks in accordance with all federal, state and county guidelines. Maintain positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with the organization’s vision and values. Project a positive image and serve as a role model for other Team Members.

Other duties as assigned may include:

• Provide a fast and friendly check out experience; execute cash handling to standards.
• Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS) Participate in the truck un-load, stocking, and planogram (POGs) processes.
• Support shrink and safety programs Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards

Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires Retail and/or cleaning experience preferred

Physical Requirements & Work Environment

• Ability to remain standing for long periods of time
• Ability to move throughout the store
• Regular bending, lifting, carrying, reaching and stretching
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.

Use of standard commercial cleaners and chemicals from cleaning supplies

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

Please note: This posting is for an existing vacancy and the employer is actively recruiting to fill this position. Michaels requires all team members in this role to be at least sixteen (16) years or older.

Total Base Pay Range for this Position: $18.60 - $21.45

Company Overview

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration.

As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members.

Benefits

• Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.
• Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration.

As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

We put people first We do the right thing We’re always improving our craft We hold ourselves accountable We’re better together

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members.

Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.

For more information, visit mikbenefits.com.

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