Store Director

Sephora; Canada; On-site; CAD 82,000 - 103,000; Full time

Job summary

A leading beauty retailer in Canada seeks a Retail Store Manager to oversee operations at the location in Waterloo. The role requires significant management experience in retail and strong leadership qualities, along with the ability to analyze sales trends and ensure top-tier customer experiences. This position offers a competitive salary between CAD$82,200.00 - CAD$102,700.00, performance-based bonuses, and a supportive benefits program.

Benefits

Competitive salary

Performance-based bonuses

Comprehensive benefits program

Learning and development initiatives

Qualifications

• Minimum 5 years of management experience in retail/service.
• Experience in recruitment and staffing for store positions.
• Open availability including evenings, weekends, and holidays.

Responsibilities

• Forecast sales and payroll to drive store results.
• Manage and measure the effectiveness of business strategies.
• Ensure optimum store staffing for exceptional client experiences.
• Conduct inventories and maintain inventory records.

Skills

Management experience

Time management

Problem solving

Communication skills

Sales analysis

Proficiency in Windows, Word, Excel

Education

High School diploma or equivalent

College degree (preferred)

Job description

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

Job ID: #

Store Name/Number: ON-Conestoga (0872)

Address: 550 King Street North Unit C13A, Waterloo, ON N2L 5W6, Canada (CA)

Full Time/Part Time: Full Time

Position Type: Regular

Vacancy Status: This position is for an existing, open vacancy

DUTIES AND RESPONSIBILITIES

Store's Budget and Business Results

• Forecast sales and payroll with District Manager to drive store results.
• Monitor daily, weekly, monthly sales results and communicate to staff members.
• Manage and measure the effectiveness of business strategies. Adjust game plan as needed.
• Achieve store’s sales plans and operating profits while maintaining expenses.
• Develop strategies to grow business, leveraging the customer loyalty program, events, product knowledge and services.

Human Resources

• Maintain optimum store staffing levels to deliver an exceptional client experience while adhering to budgetary goals.
• Recruit, interview, and hire for all positions according to business needs.
• Train, coach, delegate to, supervise and motivate Assistant Managers and Supervisors to develop their leadership and business skills.
• Ensure a coaching culture is present that includes timely acknowledgement of successes, and feedback on opportunities.
• Ensure all team members receive quarterly development meetings and plans.

Merchandising and Operations

• Conduct inventories on a timely basis and maintain updated inventory records.
• Communicate inventory issues/concerns to the District Manager and key stakeholders.
• Make strategic and innovative merchandising decisions in accordance with Sephora’s concepts when necessary, to grow the business.

SKILLS AND QUALIFICATIONS

• 5 years of management experience in the retail/service industry.
• Previous experience recruiting, staffing and hiring across all store positions, including leadership.
• Effective time management, problem solving and communication skills are essential.
• Maintaining composure and managerial courage are essential.
• Ability to analyze sales trends and react appropriately.
• Proficiency in Windows, Word and Excel.
• A High School graduate or equivalent, while a College degree is preferred.
• Open availability including evenings, weekends and holidays is required.

ADDITIONAL INFORMATION

Physical Requirements

• Work in a fragrance filled environment.
• Lift and carry up to 50 pounds.
• Bend and stretch to stock shelves.

The compensation ranges between CAD$82,200.00 - CAD$102,700.00. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.