Store Associates, Full Time

FAST RETAILING CO., LTD.; Area C (Inkaneep/Willowbrook); On-site; CAD 39,000 - 45,000; Full time

Benefits offered by this job

Starting at $19/hour

Employee discount

Benefits package

Career advancement

Job summary

UNIQLO Canada Inc. is hiring full-time Store Associates for our Willowbrook Mall location in Langley, BC. You will be the customer service specialist, helping customers find products and providing in-depth information about our offerings.

We value initiative, teamwork, and growth within the organization. Responsibilities include maintaining a clean sales floor, replenishing stock, assisting in fitting rooms, and processing transactions via POS.

Qualifications

• Previous customer service experience preferred.
• Willingness to learn and ability to take initiative.
• Ability to communicate clearly and concisely.

Responsibilities

• Provide excellent and courteous customer service to reflect UNIQLO’s values.
• Remain knowledgeable about the brand, products, and promotions.
• Maintain cleanliness and tidiness on the sales floor.
• Monitor and replenish floor stock as needed.
• Uphold fitting room standards and assist customers.

Skills

Customer service

Communication

Teamwork

Initiative

Flexible schedule

Tools

POS System

Job description

WE ARE HIRING FULL-TIME STORE ASSOCIATES FOR OUR WILLOWBROOK SHOPPING CENTRE STORE LOCATION IN LANGLEY! UNIQLO is a leading brand of the Fast Retailing Group, one of the largest apparel retailers in the world. UNIQLO respects the individuality and lifestyle of all customers and takes pride in creating high quality, long-lasting, innovative clothing at an affordable price.

Position Overview

The Store Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet their needs and providing in-depth information about our products. We are seeking individuals who aspire to grow and develop into true professionals. At UNIQLO, teamwork is essential. We encourage team members to take initiative and actively participate in all aspects of our business. All our employees, have the potential to take on greater responsibility and rise within our organization.

Requirements

• Full Time Store Associates must be able to work more than 32 hours per week based on business needs, average work week may comprise of up to 40 hours per week.
• Must have flexibility in schedule availability and be able to work varying shifts during the week including evenings and weekends.
• Previous customer service experience preferred.
• Willingness to learn and ability to take initiative.
• Ability to communicate clearly and concisely.

Key Responsibilities

• Provide excellent and courteous customer service to maintain and reflect UNIQLO’s values, mission and vision.
• Continuously remain knowledgeable with the company’s brand, products and any current store promotions and/or advertisements.
• Maintaining cleanliness and tidiness on the sales floor.
• Monitor and replenish floor stock when needed.
• Upkeep fitting rooms to store standards and assist customers whenever needed.
• Process various payment transactions using a Point of Sale (POS) System.
• Other duties as assigned.

What We Offer

• Competitive compensation for sales associates starting at $19.00/hour and opportunities for promotion every 3 months.
• Employee discount at all Uniqlo Canada retail locations.
• Comprehensive benefits package (Medical & Dental) for Full-Time Store Associates.
• Career Advancement opportunities and salary increases for committed individuals who consistently generate results.

Please note: All job postings at UNIQLO Canada Inc. are to fill existing vacancies within our organization.

AI Usage

As part of our recruitment process, we may use technology-assisted tools, including automated systems, to support the review and assessment of applications. These tools do not make the final decisions. All decisions related to screening, interviewing and selection are made by our Talent Acquisition and hiring teams.

UNIQLO Canada is an equal opportunity employer. UNIQLO Canada encourages applications from all qualified candidates and accommodates person with disabilities. Candidates that are selected for interviews should advise us if they require accommodation. We sincerely appreciate the interest and enthusiasm of all applicants. While every application is carefully reviewed, only candidates whose qualifications closely match the requirements of the position will be contacted.

Fast Retailing embraces and promotes diversity and inclusion. We believe these concepts nurture our culture, helping to change our business, the people working within it, and all of society for the better. We respect and appreciate each individual's points of difference and personality and strive to create a diverse team where every person has equal opportunity to use their greatest abilities to fulfill their potential.