Store Associate

The Salvation Army in Canada; Dartmouth; In loco; CAD 23.000 - 30.000; Part-time

Descrizione del lavoro

The Salvation Army Thrift Store in Dartmouth, NS is seeking a friendly part-time team member to assist customers, process donations, and manage pricing and display of goods. You will handle cash and debit transactions, maintain store safety, and support inventory control.

Ideal candidates will have cash handling experience, a willingness to work varied shifts including weekends, and a commitment to friendly customer service. Join a values-based team at The Salvation Army in Canada.

Competenze

• Experience handling cash transactions and operating a POS/cash register.
• Ability to assist donors and customers with a friendly, helpful attitude.
• Interest in thrift store operations and inventory handling.

Mansioni

• Greet and assist customers and donors in a friendly manner.
• Handle cash and debit transactions with accuracy and minimal errors.
• Process donations, sort, price, and stock merchandise on the sales floor.
• Maintain store cleanliness, safety, and proper displays.
• Assist with inventory and layout to support sales targets.

Conoscenze

Cash handling

Customer service

Stock management

Team player

Formazione

Some high school

Strumenti

Cash registers

Descrizione del lavoro

Who We Are

For more than 130 years, The Salvation Army has served people in
need in communities across Canada and Bermuda. Building on our roots
as a world-wide Christian church, each year we help more than 2 million
people, providing necessities such as food, clothing and shelter.
In addition, we support people experiencing unemployment, addiction
and family challenges. We continually adapt and innovate to meet
emerging needs and live out our mission, vision and values of hope,
service, dignity and stewardship. As a faith- and values-based
organization, we hire and serve people of all backgrounds and walks
of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ,
meet human needs and be a transforming influence in the communities
of our world.

Job Description

POSITION PURPOSE SUMMARY

The role provides service to customers,
sorting incoming product and assists in the ongoing retail operations
of The Salvation Army Thrift Store.

Location of the position will be at 125 Main Street, Dartmouth, NS,
B2X 1R6

ACCOUNTABILITIES

The incumbent may perform all, some, or similar range of duties.

1. Operations

• Greet and interact with customers/donors in a positive, friendly,
  and courteous manner.


• Contribute to meeting store sales targets; provide efficient courteous
  customer service; use tact when dealing with difficult customers.


• Be knowledgeable regarding product pricing and featured sale products;
  protect the integrity of all donated items.


• Maintain store opening and closing procedures as required.


• Responsible for accurate completion of all customer transactions
  including cash and debit sales with minimal voids, overages, or
  shortages.


• Adhere to store policy regarding cheques, credit cards, refunds,
  voids, and holds.


• Process raw materials by loading/unloading, sorting, packing,
  hanging, pricing, and storing donations.


• Possess knowledge of stock in order to respond to customer enquiries
  bby phone/in person.


• Pay attention to store security, by monitoring activity within the
  store.


• Assist with store layout plans to attract customers, which would
  include window displays and merchandise displays; displays and
  merchandise displays; ensures attractiveness of the store through
  “Tidy Maintenance:”.


• Contribute to the control of inventory by retrieving, sorting,
  hanging, and pricing as directed.


• Assist with donation turnover, replenish inventory levels on the
  sales floor and remove inventory from sales floor as directed.


• Handle the merchandise in a safe and organized manner;
  assist in stock rotation; bagging textiles to be recycled and
  placing metal recycling in the appropriate location.


• Assist donors with their contributions, unload donations and place
  stock in appropriate location.


• Maintain the proper sorting and processing of goods, ensure
  compliance with quality standards; that all products are priced
  correctly as per store policy.


• Perform other duties as required.

2. Health and Safety

• Contribute to the safety of staff and customers (e.g., snow
  removal, clear fire exits, clean spillage; no obstacles inside/outside the
  store).


• Maintain an attractive organized and safe appearance of the store,
  tidy up and restock shelves, clean, sweep, dust, and mop as necessary;
  on a rotational basis clean the lunchroom, washroom, and other common
  areas.


• Work in compliance with OH&S Act and Regulations and abide by
  The Salvation Army’s health and safety policies and procedures.


• Performs other work-related duties as assigned.

CRITICAL RELATIONSHIP MANAGEMENT

• Clarification of Information. Conducts Routine Interactions.


• Internal: Store Manager, Corps Officer(s), volunteers, staff


• External: Guests, vendors

MANAGERIAL/TECHNICAL RESPONSIBILITIES

• Reports directly to the Store Manager.


• Direct reports: None.

FINANCIAL AND MATERIAL MANAGEMENT

• Moderate material responsibilities.


• Uses or maintains organization assets in accordance with established
  guidelines.


• Does not process any financial transactions with no budget
  responsibilities.

WORKING CONDITIONS

• This is a permanent part-time position.


• Work schedule may vary from week to week and will include weekdays
  and/or Saturdays.


• This job requires the ability to stand for long periods with
  frequent twisting, bending, crouching, and reaching is required; the
  ability to lift/move 30 pounds.


• The incumbent must take the following precautionary measures in
  addition to health and safety rules and regulations such as universal
  precautions, i.e., wearing gloves when working with unknown contents.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

• Willingness to develop an understanding and support for the mission and
  purpose of The Salvation Army in Canada and its implications as related
  to position responsibilities.


• Work in compliance with OH&S Act and Regulations and abide by
  The Salvation Army’s health and safety policies and procedures.


• Alternative combination of education and Experience may be considered.

Education, Qualifications and Certifications

• Completion of some high school course work.


• Alternative combinations of education and experience may be considered.

Experience and Knowledge

• Have a few months of experience in processing or distribution of goods
  or customer service.


• Knowledge of lifting guidelines.


• Cash handling experience is required.


• Experience with cash registers and related processes and procedures
  i.e., bank deposits, summary reports, etc.


• Product brand awareness would be an asset.


• Experience working in a computerized environment.

Skills and Capabilities

• Attention to detail.


• Self-motivated/disciplined.


• Demonstrate ability to work independently and participate as an
  active and responsible team member in a cooperative team environment.


• Must have good interpersonal and communication skills (oral).


• Physically capable of lifting/carrying up to 29 lbs on a frequent basis
  with no assistance from others, which includes bending, twisting,
  pulling, pushing of products.


• Ability to undergo applicable screening and background checks
  successfully that are satisfactory to The Salvation Army, in its sole
  discretion.

Compensation

The target hiring range for this position is $17.00 to $18.08 with a maximum
of $21.69. Placement in the salary range will be based on factors such
as market conditions, internal equity, and candidate experience, skills,
and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request.
Please email [e-mail] if you have a need for
any accommodation and we will be pleased to discuss this with you.