STORE ASSISTANT

NEW DSM PTE. LTD.; Alberta; On-site; CAD 30,000 - 45,000; Full time

Job summary

A retail company in Alberta is seeking an enthusiastic Store Assistant to provide excellent customer service, manage sales operations, and maintain store conditions. The ideal candidate will have proven retail experience, strong organizational skills, and effective communication abilities. This role includes responsibilities like operating cash registers, assisting customers, and maximizing sales potential. Availability during evenings and weekends is preferred.

Qualifications

• Proven retail sales experience.
• Ability to stand for extended periods.
• Ability to work in a fast-paced environment.
• Exceptional customer service skills.
• Previous specialty retail management experience.

Responsibilities

• Assist customers in identifying and purchasing items.
• Run cash register and point-of-sale machines.
• Drive sales targets and maximize business potential.
• Facilitate staff training and new hire inductions.
• Maintain store conditions and visual merchandising.

Skills

Retail sales experience

Customer service skills

Organizational skills

Effective communication

Ability to work under pressure

Detail-oriented

Education

High school diploma or GED

Tools

Point of Sale (POS) software

Labeling and pricing equipment

Job description

Responsibilities

• Our company is seeking an enthusiastic Store Assistant to work in our store. Duties include helping our customers identify and purchase items, restocking the retail space, and creating appealing merchandize displays. The ideal candidate will have a desire to provide excellent customer service and increase sales. Store Assistants ensure that retail operations are carried out effectively and efficiently for maximum customer satisfaction. Their day-to-day duties include:
• Assists in achieving store recruiting goals
• Run Cash Register
• Drive the achievement of the store’s sale targets while also meeting individual sales goals
• Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy
• Monitor proper use and ensure the quality of data in the sales staff’s client books, working with sales staff to propose action plans
• Facilitate staff trainings and new hire inductions, ensuring the proper follow up steps are taken
• Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner
• Identifies performance issues and policy violations according to company policy and partners with the Store Manager
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Delivering exceptional sales services for improved customer satisfaction
• Interacting with customers and identifying their needs and preferences
• Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations
• Perform any other duties assigned by the director.

Qualifications

• High school diploma or GED is preferred.
• Proven retail sales experience.
• The ability to stand for extended periods.
• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
• The ability to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.
• Previous specialty retail management experience, preferably in the outdoor industry
• Retail background preferred-previous management experience
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).