Stopping The Violence Counsellor (Full Time, Fixed Term until March 31, 2027)

MOSAIC; Vancouver; On-site; CAD 43,000 - 47,000; Full time

Job summary

MOSAIC is seeking a Stopping the Violence (STV) Counsellor to support women who have experienced violence within the Boundary community. You will provide individual and group counselling, liaise with community services, and help clients navigate the justice and housing systems.

The role emphasizes trauma-informed practice, advocacy, and outreach. It is a full-time on-site position based at our Boundary Rd office in Vancouver, with an established program and strong funding support.

Qualifications

• Bachelor’s degree or equivalent in Social Work, Psychology or related field; international experience welcome.
• 2-3 years of frontline anti-violence experience; strong advocacy and knowledge of justice systems, family law and immigration processes.
• Knowledge of gender-based violence dynamics; trauma-informed practice; familiarity with community resources, programs, and services.
• Provide information, advocacy, support and facilitate appropriate referrals as needed.

Responsibilities

• Accept referrals and conduct intake and assessment to establish goals for counselling.
• Provide individual and/or group counselling and psychoeducation.
• Offer information on criminal justice, family law, transition houses, victim services, and mental health resources.
• Maintain client records, ensure confidentiality, and document sessions.
• Provide accompaniment to community services and conduct workshops as needed.
• Support time-limited violence prevention projects and program development.
• Prepare regular reports for managers and funders.
• Engage in community outreach and presentations to service providers.

Skills

Counselling skill

Crisis intervention

Advocacy

Interpersonal skills

MS Office suite

Publishing software

Database

Data management

English communication

Other languages

Cultural sensitivity

Organized

Initiative

Problem-solving

Presentation & facilitation

Tactful & discreet

Education

Bachelor’s degree in Social Work or related field

Tools

MS Office

Publishing software

Database systems

Job description

MOSAIC operates on traditional and unceded Coast Salish Territories, the ancestral lands of the sḵwx̱wú7mesh sel̓íl̓witulh, xʷməθkʷəy̓əm, qiqéyt, sc̓əwaθən məsteyəx, kʷikʷəƛ̓əm, q̓ic̓əy̓, qʼʷa:n̓ƛʼən̓, SEMYOME, S'ólh Téméxw (Stó:lō), Stz'uminus, WSÁNEĆ and Matsqui nations where we are privileged to carry out our mission.

WHY YOU SHOULD WORK WITH US:

MOSAIC is one of Canada’s largest settlement non-profit organizations. Our newcomer services change the lives of immigrants, refugees, and individuals from diverse backgrounds in Greater Vancouver and throughout BC. Since 1976, MOSAIC has worked to strengthen communities by advocating for positive changes and supporting newcomers in building their new lives in Canada. As an employer we are committed to fostering a diverse and inclusive workplace where employees can trust that their skills and contributions are valued. We advocate for and promote equitable employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientation, gender identity or expression (2SLGBTQI+), and racialized individuals. We have been recognized in the 2019 List of Best Workplaces™ in Canada (100-999 employees), the 2020 list of Best Workplaces Managed by Women and 2021 List of Best Workplaces™ in Canada (100-999 employees) by the Great Place to Work® Institute. Our employees benefit from many diverse perspectives, taking part in training opportunities for career growth.

Today the organization engages and serves over 26,000 clients per year at 47 service and community locations in Greater Vancouver through a wide range of high-quality settlement and integration programs including services geared towards youth and family, interpretation and translation, language and workplace training, counselling, and employment. As a certified living wage employer and a CARF-accredited organization, MOSAIC is among the country’s largest immigrant-serving organizations and enjoys a superb reputation, a solid financial position, and a hugely compelling mission.

JOIN OUR TEAM!

We are looking for a motivated Stopping the Violence (STV) Counsellor to join our Boundary team! MOSAIC is an equal opportunity employer.

POSITION FUNCTION:

The STV Counsellor provides services and individual and/or group counselling support to individuals who identify as women, who have experienced sexual assault, violence/abuse in relationships, or childhood abuse.

DUTIES OR RESPONSIBILITIES:

• Accept referrals and conduct intake and assessment, engaging the woman to identify her overall situation, and mutually establish goals for counselling and other available service options. Provide counselling support services to the clients that goes beyond basic emotional support but does not involve clinical counselling.
• Based on the needs of the client, provide individual and/or group-based counselling support, and psychoeducation to facilitate understanding of their experience and the emotional and psychological impact of the trauma.
• Provide basic information about the criminal justice system, family law, transition houses, victim assistance programs, alcohol and drug programs and mental health services.
• Maintain thorough records containing at a minimum, the client's basic assessment information notes, relevant session notes, termination summary notes and other data ensuring client confidentiality.
• Provide accompaniment to community services when needed to meet the needs of clients.
• Develop and facilitate workshops and/or group activities for clients as needed.
• Support implementation and development of time-limited violence prevention projects as needed.
• Provide information, advocacy, and support.
• Perform administrative duties related to the program or project, maintain client records, and document client information in database.
• Ensure collection and preparation of project information in a format suitable for submission to funders, consultants, and partners. Accurately complete required statistical and narrative reports.
• Prepare regular reports for the manager on the achievement of quality standards in the program.
• Promote the program or project; engage in community outreach activities
• Provide presentations to service providers and potential clients
• Assist in developing and delivering information workshops to clients on various topics such as healthy/unhealthy relationships, resources for clients affected by violence, impacts of domestic violence on children, etc.
• Act as a resource for community partners working on relevant programs or projects, at the request of the manager, represent the agency at consultations, meetings, and conferences on related issues.
• Other duties, as assigned by the manager.

MINIMUM QUALIFICATIONS:

• A bachelor’s degree in Social Work, Psychology or related field, or a combination of relevant education, training, and experience. Those with relevant international education/professional experience are welcome to apply.
• 2 to 3 years of experience working in the anti-violence sector as a frontline worker; strong advocacy skills and knowledge about the justice systems, family law and immigration processes, housing, welfare, and legal aid;
• Knowledge about the dynamics of gender-based violence; anti-violence sector; trauma informed practice; community resources, programs and services
  
• Provide information, advocacy, support and facilitate appropriate referrals as needed or identified by the client.

DESIRED SKILLS AND QUALIFICATIONS:

• Counselling skill
• Crisis intervention skills
• Advocacy
• Strong interpersonal skills
• MS Office suite, publishing software, database
• Data management
• English communication skills, other languages an asset
• Cultural sensitivity
• Organized; able to set priorities and meet deadlines
• Initiative
• Problem-solving skills
• Presentation and facilitation skills
• Tactful, discrete, diplomatic, patient, flexible

COMPENSATION:

$31.26 - 34.32 per hour

HOURS:

Full time position (35 hours per week). Fixed Term until March 31, 2027

The successful candidate must be able to commute to our Boundary office at 5575 Boundary Rd.Vancouver, British Columbia V5R 2P9

DEADLINE:

Until October 14, 2026

IMPORTANT NOTES:

• Before applying, you must be legally permitted to work in Canada through citizenship or permanent resident status. If you have a work permit, please ensure that it allows you to work for the duration of this position.
• We are committed to creating a safe and healthy working environment for our employees. MOSAIC employees are expected to adhere to several policies and procedures such as Right to a Respectful Workplace and Code of Conduct.