Stage Experience Lead: Elevate Client Experience and Sales

Sephora USA, Inc; Langford; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail beauty company in Langford seeks a Stage Experience Lead. This full-time role involves overseeing sales floor departments, ensuring client service excellence, and developing staff. Applicants should have 1-3 years of relevant experience, strong communication skills, and the ability to build effective teams. Compensation is CAD$22.85 - CAD$28.55/hr, plus potential bonuses and benefits. A commitment to diversity and accommodation for applicants with disabilities is emphasized.

Benefits

Performance-based bonus opportunities

Competitive benefits program

Learning and development initiatives

Qualifications

• 1-3 years of experience in a similar role at a similar volume store.
• Ability to influence business partners concisely.
• Proven ability to attract and identify talented store leaders.

Responsibilities

• Ensure all on-stage cast execute Sephora's selling model.
• Support training in Client Interactive Technology.
• Assist in-store events to achieve store goals.
• Coach and provide feedback for team performance.
• Understand store sales performance and business opportunities.

Skills

Verbal/Written Communication Skills

Team Building

Performance Management

Job description

A leading retail beauty company in Langford seeks a Stage Experience Lead. This full-time role involves overseeing sales floor departments, ensuring client service excellence, and developing staff. Applicants should have 1-3 years of relevant experience, strong communication skills, and the ability to build effective teams. Compensation is CAD$22.85 - CAD$28.55/hr, plus potential bonuses and benefits. A commitment to diversity and accommodation for applicants with disabilities is emphasized.