Staff Scheduler Short Call User

Addictions Foundation Manitoba; Winnipeg; On-site; CAD 22,000 - 26,000; Full time

Job summary

A health service provider in Winnipeg seeks a Staffing Clerk to ensure adequate staffing and provide clerical support. Candidates should have a high school education, be proficient in Microsoft Office, and effectively communicate in English. Preference is given to those with Indigenous language knowledge and previous scheduling experience. This position requires a current satisfactory Criminal Records Check and offers an in-person work arrangement.

Benefits

Accommodations for disabilities available

Employment equity and diversity initiatives

Qualifications

• Candidates with previous staff scheduling experience preferred.
• Must understand and communicate effectively in English.

Responsibilities

• Maintain staffing and payroll processes utilizing ESP.
• Cover short-term absences by calling staff.
• Ensure data integrity in staffing processes.
• Act as a receptionist for area communications.

Skills

Typing 45 wpm

Demonstrated proficiency in Microsoft Office (Word and Excel)

Knowledge of Environment for Scheduling Personnel (ESP)

Excellent interpersonal and communication skills

Competence in an Indigenous language

Education

Complete high school education Manitoba standards

Recognized secretarial training program

Job description

Requisition ID : 391259

Position Number :

Posting End Date : November 6 2025

City : Winnipeg

Employer : Shared Health

Site : Health Sciences Centre

Department / Unit : Central Staffing Office

Job Stream : Non-Clinical

Union : CUPE

Anticipated Start Date : 10 / 31 / 2025

FTE : 0.80

Anticipated Shift : Nights;Weekends

Work Arrangement : In Person

Daily Hours Worked : 7.50

Annual Base Hours : 1950

Salary : $22.270 $22.926 $23.599 $24.294 $25.009 $25.745

Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

Under the general direction of the Manager Central Staffing office in consultation with the Nursing Supervisor is responsible for ensuring that adequate staffing levels are maintained for designated units in addition to providing efficient clerical support as assigned.

Duties Include

• Maintaining staffing and payroll processes utilizing ESP.
• Placing calls to staff as required to cover unmet baseline requirements short-term absences and workload.
• Placing calls to staff and offering additional shifts in accordance with applicable Collective Agreements.
• Ensuring data integrity and accuracy in ESP and in all other aspects relating to staffing and alerts. Manager of any discrepancies.
• Following Contingency guidelines utilizing a manual staffing and payroll system when required.
• Generating reports and typing a variety of correspondence and policies and procedures using appropriate PC applications such as word processing database and spreadsheets.
• Entering data related to purchase salary (agency staff) invoices.
• Acting as a receptionist for the area taking and relaying messages greeting and directing staff agency staff visitors etc.

Experience

• Preference will be given to those candidates with previous staff scheduling experience.

Education (Degree / Diploma / Certificate)

• Complete high school education Manitoba standards required.
• Successful completion of a recognized secretarial training program or equivalent combination of education and experience as recognized by the Centre required.

Qualifications and Skills

• Preference will be given to those applicants competent in an Indigenous language and / or knowledge in Indigenous customs traditions and values.
• Typing 45 wpm required.
• Demonstrated proficiency in the use of Microsoft Office (Word and Excel) required.
• Knowledge of Environment for Scheduling Personnel (ESP) or other service-based staff scheduling systems preferred.
• Excellent interpersonal and communication skills required.
• Must understand and communicate effectively in English verbally and in writing.

Physical Requirements

• Work under stressful conditions in a high volume high traffic environment.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Key Skills

Employee Orientation, Operational Risk Management, Primavera, Computer Skills, Primavera P6, Medical office experience, Medical Terminology, Schedule Management, Production Planning, Microsoft Project, Medical Scheduling, Phone Etiquette