Staff Engineer, Infrastructure Solutions

EQ Bank | Canada's Challenger Bank; Toronto; On-site; CAD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive discretionary bonus

RRSP match program

Medical, dental, vision, life, and dis

Employee Share Purchase Plan

Maternity/Parental top‑up

Generous vacation policy and personal

Virtual events and career development

Job summary

EQ Bank is seeking a Staff Engineer to shape our infrastructure and network strategy. You will define architectures, lead design efforts, and produce documentation across cloud and on‑prem environments.

You’ll collaborate with Azure Cloud Operations and business units to deliver scalable, secure solutions that support EQ Bank’s mission. The role emphasizes governance, security controls, and architecture development, with a focus on Meraki and FortiGate.

Qualifications

• Bachelor’s degree in IT/CS or a related field.
• 7+ years of experience in network engineering, infrastructure design, and cloud operations.
• Experience designing scalable network and infrastructure solutions in complex environments.
• Proven ability to collaborate with business units to design custom infrastructure solutions.

Responsibilities

• Lead network topology design and research for network engineering initiatives.
• Design network architectures using Meraki and FortiGate across cloud and on‑prem environments.
• Develop documented architecture, roadmaps, and security controls for I&O.
• Mentor team members and influence decisions through effective written and verbal communication.
• Collaborate with Azure Cloud Operations and other teams to align with business needs.
• Conduct technology assessments and proof‑of‑concept efforts for new infrastructure solutions.
• Represent solutions in technical reviews and client discussions.

Skills

Network engineering

Meraki

FortiGate

Azure

Security principles

Documentation

Cross-team collaboration

Education

Bachelor’s degree in IT/CS or related field

Tools

TLS/SSL

Job description

Job Overview

The Staff Engineer plays a key role within the Infrastructure Solutions team, defining infrastructure strategies and roadmaps with a strong emphasis on network engineering initiatives. This role will involve finalizing designs and technical implementations that align with the architecture established by the Enterprise Architecture function, ensuring optimal use of technology within the organization. The specialist will contribute to the development of policies, processes, and procedures for Infrastructure & Operations (I&O) and provide expert advice on technology utilization to enhance overall enterprise value.

In addition to these responsibilities, the position will focus on creating robust network architectures and developing high-level designs that meet business requirements. This includes designing network topologies, selecting appropriate technologies, and producing detailed documentation. The specialist will collaborate with various teams, including Azure Cloud Operations and business unit infrastructure requirements, to ensure alignment with organizational objectives while supporting high-level infrastructure needs across the enterprise.

Core Responsibilities

Cross‑Team Collaboration

• Work across all Infrastructure teams (Infrastructure Engineering, Network Engineering, Cloud & DevOps, ITSM, and Unified Communications) to identify and address operational requirements for new features and products.
• Ensure alignment on design and engineering projects.
• Demonstrate strong problem‑solving skills by addressing complex tactical issues collaboratively and escalating appropriately when necessary.

Network Design and Implementation

• Lead the design and research efforts for network engineering initiatives.
• Focus on Meraki and FortiGate technologies across cloud and on-premises environments.
• Design network topologies, select appropriate technologies, and implement secure applications using TLS/SSL certificates.
• Coach team members on complex network solutions, demonstrating technical breadth across disciplines.

Proof of Concept and Technology Assessments

• Lead and/or assist in completing “proof of concept” efforts for new infrastructure technologies.
• Conduct assessments that drive business decisions related to network solutions.
• Identify issues during assessments and propose comprehensive solutions that reflect sound judgment.

Documentation and Knowledge Sharing

• Develop detailed documentation, including network diagrams and technical specifications for new implementations.
• Share knowledge with team members and mentor them on best practices for network and infrastructure design.
• Use effective written communication to influence decision‑making at higher levels.

Monitoring Industry Trends

• Stay informed about industry trends in both infrastructure and networking to align existing and future solution strategies with business objectives.
• Leverage knowledge of industry developments to coach others on addressing complex challenges.

Technical Representation

• Represent solutions in technical reviews and discussions with client stakeholders.
• Facilitate cross‑team collaboration to ensure seamless integration of new network and infrastructure solutions.
• Use verbal communication skills to influence colleagues in other functions effectively.

Technology Roadmaps and Standards

• Oversee technology roadmaps for core network infrastructure offerings while investigating new technology ideas/opportunities.
• Manage change by contributing to major cross‑functional initiatives related to technology standards.

Architecture Development

• Help lead the definition and development of architecture, patterns, and guidelines that integrate both infrastructure and network solutions.
• Provide leadership in guiding teams through architectural changes.

Security Controls Definition

• Define security controls for a variety of cloud and on‑prem workloads by collaborating closely with Information Security.
• Exercise strong judgment in ensuring compliance with industry best practices.

Governance Activities Implementation

• Assist in defining infrastructure governance activities based on I&O roadmaps.
• Ensure that implementations adhere to industry’s best practices.
• Act as a primary contributor on cross‑functional initiatives related to governance.

Cloud Infrastructure Design and Disaster Recovery Consulting

• Design, support, and optimize cloud infrastructure solutions in Azure while focusing on operational efficiency, scalability, and security.
• Collaborate with the CloudOps team to implement network changes based on business unit requirements while acting as a consultant for disaster recovery capabilities.
• Set up Azure Site Recovery to ensure seamless recovery between on‑premises environments and Azure.
• Enhance business continuity and minimize downtime during disruptions.
• Demonstrate poise in managing complex day‑to‑day situations related to cloud operations.

Let’s Talk About You

• Strong experience in network engineering with a focus on Meraki and Fortigate firewall technologies.
• Advanced knowledge of Azure Cloud infrastructure and operations.
• Ability to design and document complex infrastructure solutions that align with business requirements.
• Strong understanding of security principles in both cloud and on‑prem environments.
• Excellent collaboration and communication skills to work effectively across teams and with stakeholders.
• Ability to troubleshoot and resolve all infrastructure technical issues.
• Ability to work independently with minimal supervisory direction.
• Excellent problem‑solving skills to lead and/or facilitate the design of innovative/creative solutions and remedies to technical challenges encountered within the technical functional areas in IT is required.
• Strong leadership skills to indirectly manage across functional teams toward common solutions.
• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 7+ years of experience in network engineering, infrastructure design, and cloud operations.
• Proven track record in designing scalable network and infrastructure solutions within a complex environment.
• Experience working with business units to design custom infrastructure solutions.

What we offer [For full‑time permanent roles]

Competitive discretionary bonus

Market leading RRSP match program

Medical, dental, vision, life, and disability benefits

Employee Share Purchase Plan

Maternity/Parental top‑up while you care for your little one

Generous vacation policy and personal days

Virtual events to connect with your fellow colleagues

Professional development and comprehensive Career Development program

A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

The incumbent will be working hybrid and in office time will be spent working from EQ Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON.

Equity, Diversity & Inclusion

EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger — and our people thrive — when we honour and celebrate diverse experiences, identities, and perspectives. We’re equally committed to supporting your growth, both professionally and personally.

We provide a barrier‑free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.

As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All AI‑enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.