SRE & IT Operations Business Analyst

HCLTech; Toronto; On-site; CAD 75,000 - 105,000; Full time

Job summary

HCLTech in Toronto is seeking a skilled Business Analyst to lead requirements gathering, analysis, and documentation for complex IT initiatives. You will collaborate with stakeholders to clarify, track, and manage requirements and ensure traceability across the project lifecycle.

In an Agile environment, you will support delivery teams with validation and prioritization, maintaining accountability and timely closure of requirements to keep projects on track.

Qualifications

• Own requirements gathering, analysis, and documentation.
• Work closely with stakeholders to clarify, track, and manage requirements.
• Maintain end-to-end requirements traceability.
• Support Agile delivery teams with requirement validation and prioritization.
• Ensure accountability and timely closure of requirements.

Responsibilities

• Own requirements gathering, analysis, and documentation.
• Work closely with stakeholders to clarify, track, and manage requirements.
• Maintain end-to-end requirements traceability.
• Support Agile delivery teams with requirement validation and prioritization.
• Ensure accountability and timely closure of requirements.

Skills

Business Analysis

SRE

IT Operations

Infrastructure

Requirements Traceability

Stakeholder Management

Tools

JIRA

Confluence

Azure DevOps

Job description

HCLTech in Toronto is seeking a skilled Business Analyst to lead requirements gathering, analysis, and documentation for complex IT initiatives. You will collaborate with stakeholders to clarify, track, and manage requirements and ensure traceability across the project lifecycle.

In an Agile environment, you will support delivery teams with validation and prioritization, maintaining accountability and timely closure of requirements to keep projects on track.