Sr. Technical Project Manager, Store Applications

Loblaw Companies Limited; Brampton; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading retail organization is seeking a Senior Technical Project Manager in Brampton. The role involves solving technical challenges, supporting new tech rollouts, and ensuring smooth operations of Point Of Sale systems. The ideal candidate should have strong analytical skills, experience with Windows and Linux, and be proficient in SQL. The position offers an inclusive work environment and opportunities for professional growth.

Benefits

Benefits

Paid Vacation

Qualifications

• Demonstrated ability to investigate complex issues, identify root causes, and implement effective solutions.
• Solid understanding of Windows and Linux, along with foundational knowledge of TCP/IP and DNS.
• Proficient in using SQL to query databases and interpret technical data.
• Skilled in supporting business-critical applications and collaborating with third-party vendors.
• Familiar with cloud platforms and experienced with monitoring tools, knowledgeable in ITIL practices.

Responsibilities

• Troubleshoot and resolve hardware and software issues.
• Provide technical support to end users of the product.
• Support planning and execution of product updates and integrations.
• Collaborate with developers to enhance product functionality.
• Maintain documentation of product configurations and support procedures.

Skills

Analytical & Problem-Solving Skills

Operating Systems & Networking

SQL & Data Analysis

Application Support Experience

Cloud & Monitoring Tools

Tools

Windows

Linux

SQL

Azure

AWS

GCP

Splunk

SolarWinds

New Relic

Job description

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Does working with some of Canada’s most talented minds in innovation supporting retail, digital consumer solutions and analytical platforms excite you? Loblaw Technology powers some of Canada’s most game-changing retail solutions, giving our customers the ability to live their lives well.

Come work with a team that values diverse ideas, fosters a culture of inclusion and develops our talent from within. Loblaw Technology gives you the chance to excel, and helps you to strive for success in a big way. Keep reading to learn more!

Please note Loblaw's Return to Office Policy, is 4 days in the office

Sr. Technical Project Manager, Store Applications | Brampton (1 year contract)

Are you passionate about solving complex technical challenges, driving innovation, and being part of a dynamic team that enjoys what they do? As a Senior Technical Project Manager on our team, you'll dive into a mix of exciting projects—from streamlining systems and automating workflows to supporting new tech rollouts and tackling real-time issues that keep our Point Of Sale business running smoothly.

What You’ll Do

• Troubleshoot and resolve issues related to the technical product’s hardware, software, network connectivity, and overall performance.
• Provide technical support to end users of the product, addressing incidents, service requests, and usage-related questions.
• Support the planning and execution of product updates, patches, integrations, and environment migrations.
• Collaborate with developers, engineers, and stakeholders to enhance product functionality, reliability, and user experience.
• Maintain detailed documentation of product configurations, support procedures, and ensure alignment with security and compliance standards.

What You Bring

• Analytical & Problem-Solving Skills – Demonstrated ability to investigate complex issues, identify root causes, and implement effective solutions.
• Operating Systems & Networking – Solid understanding of Windows and Linux, along with foundational knowledge of TCP/IP, DNS, firewalls, and hardware troubleshooting.
• SQL & Data Analysis – Proficient in using SQL or similar tools to query databases and interpret technical data.
• Application Support Experience – Skilled in supporting business-critical applications, including issue investigation and collaboration with third-party vendors.
• Cloud & Monitoring Tools – Familiar with cloud platforms like Azure, AWS, or GCP, and experienced with monitoring tools such as Splunk, SolarWinds, or New Relic. Also knowledgeable in ITIL practices including incident, change, and problem management.

What Loblaw Offers You

We offer flexibility and balance, and an environment that sets you up for success no matter where your workspace is located.

Here, you will find a great team to help you achieve your goals as you help us achieve ours! Work in our fast-paced, exciting Technology environment, helping our stores, colleagues, and customers every day.

Loblaw colleagues also enjoy:

• Benefits
• Paid Vacation

We are committed to being an equal opportunity employer and encourage people from all backgrounds and identities to apply to our jobs. Accommodation in the recruitment, assessment, and hiring process is available upon request for applicants with disabilities.

Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. At Loblaw, we celebrate diversity and strive to build a culture of inclusion where differences are embraced, valued and supported.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.