Sr. Technical Program Manager, Ring AI

Amazon Jobs; Toronto; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading smart security company is seeking a Senior Technical Program Manager in Toronto to lead global teams in developing scalable AI software solutions. The ideal candidate will possess 5+ years of program management experience, drive product execution, and connect teams to ensure the timely completion of projects. This role offers a unique chance to work in a dynamic environment focused on enhancing community safety.

Qualifications

• 5+ years of technical product or program management experience.
• 7+ years working directly with engineering teams.
• 3+ years of software development experience.
• 5+ years of technical program management with software engineering teams.
• Experience managing programs across cross-functional teams.

Responsibilities

• Leading global teams through the product development lifecycle.
• Formulating program plans balancing business and technical needs.
• Driving engineering program execution and resolving issues.
• Facilitating effective team collaboration across organizations and geographies.
• Reconciling commitments and gaining alignment across teams with competing priorities.

Skills

Technical product or program management

Communication skills

Problem solving

Orchestrating multisite development

Risk assessment

Job description

Ring is seeking a Senior Technical Program Manager (Sr. TPM) to lead the development of highly scalable AI software solutions that power Ring cameras, video doorbells, and other security devices.

In this role you will work closely with software, AI science, hardware, and product teams to deliver innovative product experiences to customers around the world.

Ideal candidates will have a technical background, be detail-oriented, possess strong communication skills, be proficient in orchestrating multisite development, and have excellent problem solving abilities. You will form program teams, break down complex initiatives into well‑defined workflows, develop robust program plans, and drive schedules to ensure the timely completion of deliverables. You will assess risks, anticipate bottlenecks, balance business needs with technical constraints, reconcile tradeoffs, provide escalation management, and encourage measured risk taking to maximize customer and business benefits.

As a Sr. TPM, you will be the engine driving development activities, connecting global teams, and ensuring senior leaders are updated and aligned through regular business reviews.

We are seeking entrepreneurial individuals who thrive on solving complex problems in a dynamic environment.

Key job responsibilities

• Leading global teams through the product development lifecycle from concept through market launch.
• Formulating program plans that balance business needs, technical risks, product performance, schedule constraints, costs, and resource availability.
• Driving engineering program execution, reconciling technical trade‑offs, resolving blocking issues, and tracking and reporting status.
• Leveraging program management and software development best practices to drive results.
• Facilitating effective team collaboration and communication across organizations and geographies.
• Reconciling commitments and gaining alignment across multiple teams with competing priorities.

About the team

We’re Ring, our mission is to make neighborhoods safer. As a smart security company, we strive to make safety and peace of mind accessible to everyone and empower communities to work together for one another. Here, you’ll be part of a fast‑paced team that is passionate about delivering innovative solutions to our neighbors.

Qualifications

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross‑functional teams, building processes and coordinating release schedules
• 3+ years of program management experience driving the end‑to‑end development and delivery of AI/ML enabled features
• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience in technical program management working directly with software engineering teams
• Experience defining KPI’s/SLA’s used to drive multi‑million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how‑we‑hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.