Sr Strategic Supply Chain Manager, Softlines

Amazon.com.ca, ULC; Toronto; On-site; CAD 110,000 - 150,000; Full time

Job summary

Join a leading company as a Sr Strategic Supply Chain Manager, focusing on optimizing operations within the Softlines division. This pivotal role involves steering large-scale supply chain improvements, managing vendor relations, and leveraging data to enhance performance metrics. Ideal candidates will possess strong analytical abilities and significant experience driving operational excellence and cross-functional collaboration.

Benefits

Comprehensive benefits package

Medical, dental & vision coverage

Equity awards

Performance bonuses

Generous paid time off

Qualifications

• 6+ years of professional experience in supply chain or strategy consulting.
• Experience operating in fast-paced environments.
• Proven ability to work with complex data sets.

Responsibilities

• Identify and deliver end-to-end supply chain improvements.
• Monitor and analyze category KPIs and present insights to Senior Leadership.
• Drive operational excellence by optimizing EDI adoption and inventory placement.

Skills

Analytical Skills

Negotiation

Project Management

Education

Bachelor’s degree in business, engineering, economics, or related field

MBA or advanced degree in supply chain/operations

Tools

SQL

Job description

Lead strategic planning, execution, and optimization of Amazon’s Canada Softlines supply chain operations. In this influential role, you’ll drive high-impact projects, collaborate cross-functionally, and deliver an exceptional customer experience by continuously optimizing operational metrics.

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Serve as a key liaison between Retail, internal supply chain partners, and Vendors. You’ll shape cross-category strategy, support Vendor negotiations, and identify opportunities to reduce cost and waste across our Softlines catalog.

About the role: Sr Strategic Supply Chain Manager, Softlines

In this position, you will identify and deliver end-to-end supply chain improvements across large cohorts of vendors. You’ll monitor and analyze category KPIs—out-of-stock rates, lead times, confirmation rates—and present actionable insights to Senior Leadership.

You will also drive operational excellence by optimizing EDI adoption, PO confirmations, receiving processes, and inventory placement. As a subject-matter expert, you’ll lead documentation for business reviews and collaborate with partner teams to enhance cost structure and profitability.

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Benefits and Salary

Amazon offers a comprehensive benefits package, including medical, dental & vision coverage, equity awards, performance bonuses, and generous paid time off. (Salary disclosed during interview.)

Job Type: Full-time, Permanent

Location: Toronto, ON, Canada

Requirements / Skills

• Basic Qualifications:
  • Bachelor’s degree in business, engineering, economics, or related field
  • 6+ years of professional experience, including supply chain or strategy consulting
  • Proven ability to work with complex data sets and communicate results to senior leadership
• Preferred Qualifications:
  • MBA or advanced degree in supply chain/operations
  • Experience operating both strategically and tactically in fast-paced environments
  • Superior analytical skills (SQL experience a plus)
  • Strong organizational skills and ability to manage competing priorities
  • Excellent business judgment and communication abilities

How to Apply

If you’re ready to shape Softlines supply chain strategy at Amazon, click below to submit your application:

Know someone who might be interested? Share this job posting and help them join Amazon.com.ca, ULC!

Showcase your end-to-end supply chain expertise by highlighting projects where you delivered measurable improvements—reduced lead times, improved fill rates, or optimized inventory placement.

Emphasize your analytical prowess with concrete examples of data-driven insights you presented to senior leadership and how those recommendations drove operational change.

Demonstrate your ability to influence cross-functional teams and Vendors by describing negotiations or strategic partnerships you led that reduced costs or waste while maintaining customer satisfaction.