Sr. Software Engineer – Python | AWS Lambda | GenAI | LLM | DevOps

Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!; Toronto; Hybrid; CAD 120,000 - 180,000; Full time

Job summary

Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision! is seeking a Senior Software Engineer with GenAI focus in Toronto.

The role requires 10 years of building large-scale distributed systems, deep AWS and cloud experience, and strong Python/Java expertise to deliver cutting-edge GenAI solutions. You will collaborate across global teams in a hybrid work model, shaping engineering practices and delivering scalable customer contact center technology.

Qualifications

• Bachelor’s degree in CS or related field.
• 10 years of experience in building large-scale distributed software systems.
• Hands-on with AWS services.
• Proficiency in Python, Lambda, APIs, LLM Models, and Java.

Responsibilities

• Design, develop, and rollout foundational cloud capabilities.
• Collaborate with cross-functional teams across multiple locations.
• Create and maintain technical design artifacts describing functionality, data models, interfaces and integrations.
• Contribute to global best practice software engineering processes and CI/CD.
• Drive GenAI-enabled solutions for contact centers and customer experience.

Skills

Python

Java

AWS

LLM Models

APIs

Lambda

DevOps

CI/CD

Education

Bachelor’s degree in Computer Science or related field

Tools

Bitbucket

Ansible

Jenkins

CI/CD

Job description

Senior Software Engineer – GenAI, AWS, Python & Java

Skills and Responsibilities

• Bachelor’s degree in computer science or a relevant field.
• 10 years of experience building large-scale, multi-tier distributed software systems.
• Hands-on experience in cloud technologies, particularly AWS services.
• Hands-on expertise with Python, Lambda functions, APIs, LLM Models, and Java.
• Experience with DevOps culture, tools, and best practices (e.g., Bitbucket, Ansible, Jenkins, CDD).
• Strong communication skills, able to articulate complex technical concepts to both technical and non-technical stakeholders.
• Ability to work and collaborate with cross-functional teams across multiple locations.
• Strong problem-solving abilities and analytical skills with a keen eye for detail and the ability to assess alternatives, risks, and benefits.
• Demonstrates agility in learning and implementing cutting-edge technologies across diverse tech stacks.
• Candidates with eligibility for Reliability Status Clearance will be preferred.
• Location: Toronto, Canada; Hybrid work model.
• Occasional work outside of normal business hours as part of a global team.
• Occasional weekend work in support of project delivery and implementations.
• This role offers an exciting opportunity to shape the future of customer contact center technology and drive innovation on a global scale.
• The successful candidate will play a pivotal role in transforming engineering practices and delivering cutting-edge solutions that enhance client experience and operational efficiency.
• We are looking for an experienced and high-performing Full-Stack Software Engineer with at least 10 years of software development experience.
• This role will be instrumental in driving innovation, implementing cloud capabilities, and building GenAI solutions across contact centers in Canada, Asia, and the US.
• Participate in the design, development, and rollout of foundational cloud capabilities.
• Collaborate with cross-functional teams to implement key software delivery, cloud, GenAI, and DevOps processes.
• Create and maintain technical design artifacts that describe application functionality, solution designs, data models, interfaces, and integrations.
• Contribute and adopt global software engineering reusable best practice processes.