Sr. Server Engineer -MQ (Remote)

Broadridge; Toronto; Remote; CAD 80,000 - 100,000; Full time

Job summary

A financial technology company in Toronto is seeking an experienced Advanced Systems Engineer - MQ Specialist. This remote role involves managing advanced MQ systems, providing technical guidance, and ensuring optimal performance. Qualified candidates will have a Bachelor's degree in Computer Science and 5-7 years of experience in CICS environments. Strong analytical and programming skills are essential for this position.

Benefits

Flexible work arrangements

Inclusive workplace environment

Qualifications

• 5-7 years of experience in supporting CICS environments in the insurance or mutual fund industry.
• Proficiency in Assembler, PL/I, and Rexx programming.
• Strong analytical skills for real-time problem determination.

Responsibilities

• Configure and maintain MQ system software across multiple environments.
• Customize and maintain IBM and ISV software products related to MQ.
• Provide real-time support for business applications dependent on CICS environments.

Skills

Performance analysis

Technical guidance

Analytical skills

Communication

Education

Bachelor’s degree in Computer Science or related field

Tools

IBM MQ

Assembler

PL/I

Rexx

Job description

Join Our Team

We are seeking a knowledgeable and experienced Advanced Systems Engineer - MQ Specialist to join our dynamic team. In this role, you will support our thriving advanced MQ systems environment, playing a crucial part in ensuring seamless operations and optimal performance. You will work closely with application development groups to leverage and exploit MQ features, providing debugging assistance and technical guidance in transaction-based and web service-oriented architectures.

Responsibilities

• Configure and maintain MQ system software and make configuration changes across hundreds of MQ regions in production, test, and Q/A environments.
• Customize and maintain IBM and ISV software products running within or related to the MQ operating environment, including monitoring and support products like CPSM, Omegamon, MQ exit code, and productivity tools.
• Provide real-time and 7x24 problem determination support for all business applications dependent on CICS environments. Analyze traces, dumps, traps, and logs, collaborating with IBM, ISV technical support, and application development groups to resolve issues promptly.
• Apply performance management tools and techniques to ensure optimal response times in high-volume transaction applications, monitoring and maintaining efficient use of all system resources to control costs.
• Code and maintain existing programs used to customize the Broadridge CICS experience, utilizing Assembler, PL/I, and Rexx.
• Effectively utilize change, incident, and problem management tools in accordance with data center standards and practices, actively participating in related meetings.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.
• At least 5-7 years of experience in supporting CICS environments within the insurance or mutual fund industry.
• Proficiency in programming languages such as Assembler, PL/I, and Rexx.
• Strong analytical skills for performance analysis and real-time problem determination in critical business environments.
• Expertise in using performance management tools and techniques to optimize system resources.
• Excellent communication skills, with the ability to provide technical guidance and collaborate with development teams.
• Proficient in Microsoft Word, Excel, and PowerPoint.

Background Check Process

Broadridge requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:

• Employment verification
• Education verification
• Credit inquiry
• Canadian criminal record check

Workplace Flexibility

We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible.

At this time this is a remote role, and therefore you should have a basic home office set up, high-speed internet, and the ability to work without distractions during core business hours.

Accessibility & Accommodation

Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship. If you require any accommodations during the recruitment process, please notify our recruitment team.

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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.